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The Service Desk Support Analyst Skills you need in It & Telecoms

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Service Desk Support Analyst Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Service Desk Support Analyst role. We ranked the top skills based on the percentage of Service Desk Support Analyst job descriptions they appeared on. For example, 17% of Service Desk Support Analyst job descriptions contained 1st line as a skill.

Skills

Popularity

1st line
17%
customer service
14%
service desk
10%
active directory
7%
windows
7%
service now
5%
broadband
5%
technical support
5%
connectivity
5%
first line support
5%
windows server
5%
1st line support
5%
windows 10
3%
helpdesk
3%
it helpdesk
3%
it service desk
3%
line support
3%
office 365
3%

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