Service Desk Support Analyst Skills you Need for your CV and Career in It & Telecoms
Service Desk Support Analyst Skills List in It & Telecoms
Below we have compiled a list of the most popular skills for a Service Desk Support Analyst role. We ranked the top skills based on the percentage of Service Desk Support Analyst job descriptions they appeared on. For example, 72% of Service Desk Support Analyst job descriptions contained helpdesk as a required skill.
Keywords / Skills
Popularity
helpdesk
72%
1st line
58%
software
58%
service desk
58%
pc
43%
it support
29%
customer service
15%
help desk
15%
ict engineer
15%
it technician
15%
second line
15%
support desk
15%
support engineer
15%
1st line support
15%
customer support
15%
first line support
15%
i.t
15%
windows
15%
2nd line
15%
information technology
15%
analytical
15%
communication skills
15%
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