Service Delivery Skills you Need for your CV and Career in It & Telecoms

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Service Delivery Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Service Delivery role. We ranked the top skills based on the percentage of Service Delivery job descriptions they appeared on. For example, 55% of Service Delivery job descriptions contained service delivery as a required skill.

Keywords / Skills

Popularity

service delivery
55%
itil
32%
itil certified
19%
service management
19%
infrastructure
14%
service delivery management
14%
service desk
14%
customer service
14%
it support
10%
sla
10%
active directory
10%
management
10%
it manager
10%
voip
10%
symantec backup
10%
hp server
10%
service level agreements
10%
networking
10%
customer success
10%
it service delivery manager
10%
analytical
5%
process improvement
5%
product delivery
5%
self motivated
5%
shared services
5%
service providers
5%
software delivery
5%
dns
5%
microsoft
5%
microsoft office
5%
microsoft servers
5%
service delivery engineer
5%
virtualization
5%
vpn
5%
excel
5%
it asset management
5%
it procurement
5%
change management
5%
networks
5%
kpi reports
5%
global reach
5%
utilities
5%
telecommunications
5%
organisational skills
5%
technical delivery
5%
software licensing
5%
stakeholders
5%
coaching
5%
help desk
5%
it security
5%
itsm
5%
1st line
5%
administrative support
5%
printers
5%
google workspace
5%
helpdesk manager
5%
windows
5%
microsoft technologies
5%
technical support
5%
delivery
5%
service desk management
5%
iso27001
5%
recruiting
5%
itil 4
5%
it service delivery
5%
service improvement
5%
leadership
5%
management experience
5%
account management
5%
information technology
5%
net promoter score
5%
renewal
5%
group policies
5%
office 365
5%
schools
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Service Delivery skills and keywords or scan your CV to get a personalised score.