Senior Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Senior Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service Advisor role. We ranked the top skills based on the percentage of Senior Customer Service Advisor job descriptions they appeared on. For example, 44% of Senior Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
44%
admin
25%
customer service advisor
25%
client advisor
22%
client service
22%
client team enquiries
22%
senior advisor
22%
administrator
22%
customer service executive
19%
call centre
19%
customer support
19%
customer aid
17%
customer assistant
17%
customer services
17%
customer services executive
17%
enquiries advisor
17%
enquiries executive
17%
administrative
17%
claims handler
17%
finance administrator
17%
office administrator
17%
pa
17%
personal assistant
17%
sales administrator
17%
administration
11%
sales
11%
advisor
9%
manufacturing
9%
contact centre
9%
customer service representative
9%
graduate opportunity
9%
complaint handling
6%
customer service supervisor
6%
inbound call centre
6%
account management
6%
aftersales
6%
automotive
6%
bdm
6%
clients
6%
commercial
6%
dealership
6%
manager
6%
post care
6%
quotes
6%
selling
6%
senior
6%
supervisor
6%
workshop
6%
communication skills
6%
calls
6%
admin manager
6%
administrative assistant
6%
client service manager
6%
customer service manager
6%
team leader
6%
client services
6%
customer service administrator
6%
collections advisor
6%
customer advisor
6%
debt advisor
6%
inbound
6%
outbound
6%
inbound customer service
6%
live chat
6%
outbound customer service
6%
client services manager
6%
client services team leader
6%
crm
6%
customer service consultant
6%
customer service coordinator
6%
customer support manager
6%
sales customer service
6%
senior customer service advisor
6%
receptionist duties
3%
ars
3%
operations
3%
technician
3%
car
3%
cars
3%
customer queries
3%
queries
3%
complaints
3%
enquiries
3%
internal teams
3%
orders
3%
tenacious
3%
call handler
3%
complaints handler
3%
complaints officer
3%
telephone handler
3%
telephone operator
3%
problem solving
3%
telephone manner
3%
customer relations
3%
client relationship advisor
3%
client services executive
3%
assistant
3%
coordination
3%
customers
3%
fast paced
3%
microsoft
3%
retail
3%
customer services supervisor
3%
senior customer service representative
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Senior Customer Service Advisor skills and keywords or scan your CV to get a personalised score.