Senior Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Senior Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service Advisor role. We ranked the top skills based on the percentage of Senior Customer Service Advisor job descriptions they appeared on. For example, 54% of Senior Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
54%
administrator
25%
admin
22%
customer service advisor
22%
call centre
18%
administrative
18%
claims handler
18%
finance administrator
18%
office administrator
18%
pa
18%
personal assistant
18%
sales administrator
18%
contact centre
15%
customer support
15%
customer service representative
15%
graduate opportunity
11%
senior advisor
11%
enquiries advisor
11%
customer service consultant
11%
customer services executive
11%
outbound customer service
11%
live chat
11%
customer service executive
11%
client service
11%
inbound customer service
11%
client advisor
11%
enquiries executive
8%
client team enquiries
8%
retail
8%
customer care
8%
customer experience
8%
client services manager
8%
client services team leader
8%
crm
8%
interpersonal skills
8%
customer service coordinator
8%
customer support manager
8%
sales customer service
8%
senior customer service advisor
8%
customer aid
4%
organisational skills
4%
reading
4%
telephony
4%
assistant
4%
call center
4%
customer assistant
4%
customer billings advisor
4%
customer services
4%
customer advisor
4%
customer services officer
4%
team leader
4%
financial services
4%
complaints
4%
administration
4%
library
4%
events
4%
sales executive
4%
account manager
4%
senior customer service representative
4%
customer services supervisor
4%
customer service administrator
4%
client services
4%
sales admin
4%
hotels
4%
hospitality
4%
queries
4%
phone calls
4%
emails
4%
orders
4%
calls
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Senior Customer Service Advisor skills and keywords or scan your CV to get a personalised score.