Senior Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Senior Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service Advisor role. We ranked the top skills based on the percentage of Senior Customer Service Advisor job descriptions they appeared on. For example, 49% of Senior Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
49%
administrator
26%
customer service advisor
23%
call centre
20%
admin
20%
administrative
17%
finance administrator
17%
office administrator
17%
pa
17%
personal assistant
17%
sales administrator
17%
claims handler
17%
contact centre
17%
customer support
13%
customer service representative
13%
client advisor
13%
client service
13%
customer service executive
13%
customer services executive
13%
enquiries advisor
13%
senior advisor
13%
outbound customer service
10%
live chat
10%
inbound customer service
10%
customer service consultant
10%
enquiries executive
10%
client team enquiries
10%
graduate opportunity
10%
client services manager
7%
interpersonal skills
7%
retail
7%
customer care
7%
crm
7%
customer service coordinator
7%
customer support manager
7%
sales customer service
7%
senior customer service advisor
7%
customer experience
7%
customer services
7%
client services
7%
customer advisor
7%
customer service administrator
7%
customer services supervisor
7%
senior customer service representative
7%
customer aid
7%
customer assistant
7%
client services team leader
7%
team leader
4%
events
4%
library
4%
telephony
4%
organisational skills
4%
reading
4%
assistant
4%
customer billings advisor
4%
customer services officer
4%
administration
4%
call center
4%
complaints
4%
financial services
4%
sales executive
4%
account manager
4%
sales admin
4%
hotels
4%
hospitality
4%
collections advisor
4%
queries
4%
phone calls
4%
emails
4%
orders
4%
calls
4%
debt advisor
4%
inbound
4%
outbound
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Senior Customer Service Advisor skills and keywords or scan your CV to get a personalised score.