Retail Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Retail Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Retail Customer Support Representative role. We ranked the top skills based on the percentage of Retail Customer Support Representative job descriptions they appeared on. For example, 57% of Retail Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
57%
communication skills
25%
cash
25%
customer services executive
19%
enquiries advisor
19%
contact centre
19%
enquiries assistant
19%
front of house assistant
19%
customer services
19%
interpersonal skills
19%
client team enquiries assistant
19%
customer service representative
19%
customer care
13%
advisor
13%
cashier
13%
telephone banking
13%
enquiries executive
13%
general admin
13%
customer retention
7%
complaint handling
7%
customer experience
7%
customer service executive
7%
inbound calls
7%
banking
7%
calls
7%
call centre
7%
correspondence
7%
account management
7%
financial services
7%
carriers
7%
telephony
7%
complaints
7%
distribution
7%
manufacturing
7%
crm
7%
queries
7%
numeracy
7%
retail
7%
organisational skills
7%
zendesk
7%
supervisory experience
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Retail Customer Support Representative skills and keywords or scan your CV to get a personalised score.