Retail Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Retail Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Retail Customer Support Representative role. We ranked the top skills based on the percentage of Retail Customer Support Representative job descriptions they appeared on. For example, 75% of Retail Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
75%
sales
35%
call centre
29%
customer service executive
22%
inbound calls
16%
complaint handling
16%
contact centre
16%
customer care
16%
customer experience
16%
customer retention
16%
customer services
13%
customer support
10%
technical support
10%
technical assistance
10%
customer service representative
10%
administrative
10%
customer services executive
10%
treatment
7%
communication skills
7%
healthcare
7%
front of house assistant
7%
enquiries executive
7%
enquiries assistant
7%
client team enquiries assistant
7%
enquiries advisor
7%
customer service consultant
4%
customer service administrator
4%
sales admin
4%
fairs
4%
crm
4%
admin
4%
french
4%
b2b
4%
sales administrator
4%
inbound sales
4%
customer service advisor
4%
customer care advisor
4%
client experience
4%
call centre agent
4%
front of house
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Retail Customer Support Representative skills and keywords or scan your CV to get a personalised score.