Retail Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Retail Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Retail Customer Support Representative role. We ranked the top skills based on the percentage of Retail Customer Support Representative job descriptions they appeared on. For example, 69% of Retail Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
69%
sales
25%
customer service representative
25%
call centre
19%
customer services executive
19%
client team enquiries assistant
16%
communication skills
16%
enquiries executive
16%
enquiries assistant
16%
enquiries advisor
16%
front of house assistant
16%
customer service executive
16%
customer experience
16%
customer retention
13%
customer care
13%
inbound calls
13%
contact centre
13%
complaint handling
13%
customer services
10%
assistant
7%
customer service advisor
7%
sap
7%
microsoft word
7%
microsoft excel
7%
hsbc
7%
banking
7%
bank
7%
customer support
7%
complaints advisor
4%
treatment
4%
healthcare
4%
technical support
4%
technical assistance
4%
social care
4%
telephone customer service representative
4%
financial services
4%
financial customer service
4%
customer services support
4%
customer services representative
4%
customer
4%
inbound
4%
call handler
4%
customer advisor
4%
customer service administrator
4%
customer service consultant
4%
account management
4%
outbound
4%
order process
4%
administration
4%
luxury fashion
4%
dach
4%
german
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Retail Customer Support Representative skills and keywords or scan your CV to get a personalised score.