Project Manager Skills you Need for your CV and Career in Customer Service

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Project Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Project Manager role. We ranked the top skills based on the percentage of Project Manager job descriptions they appeared on. For example, 60% of Project Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
client services
20%
account management
20%
calls
10%
account manager
10%
communication skills
10%
customer engagement
10%
client relationship manager
10%
customer experience
10%
client services manager
10%
sales
10%
customer onboarding
10%
client success
10%
software
10%
customer success
10%
customer relationship manager
10%
customer care
10%
manage client relationships
10%
customer support
10%
customer journeys
10%
new business opportunities
10%
relations manager
10%
e-commerce
10%
onboarding
10%
service delivery
10%
operational efficiency
10%
training
10%
telecoms
10%
vendor relationships
10%
management
10%
manager
10%
collaborative work
10%
construction
10%
team lead
10%
ms project
10%
sales support
10%
multiple projects simultaneously
10%
b2b
10%
project management tools
10%
b2c
10%
raid
10%
communication
10%
account executive
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Project Manager skills and keywords or scan your CV to get a personalised score.