Project Manager Skills you Need for your CV and Career in Customer Service

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Project Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Project Manager role. We ranked the top skills based on the percentage of Project Manager job descriptions they appeared on. For example, 70% of Project Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
70%
account manager
17%
project management
17%
communication skills
12%
written communication
12%
documentation
12%
microsoft office
9%
account management
9%
engineering
9%
telephone manner
9%
management
9%
microsoft excel
6%
national accounts
6%
project coordination
6%
spreadsheet
6%
german
6%
scheduling
6%
admin
6%
client relationship manager
6%
client services administrator
6%
customer service assistant
6%
project assistant
6%
resident liaison officer
6%
contact centre manager
6%
contact centre team leader
6%
customer service manager
6%
customer service team leader
6%
vendor manager
6%
contracts coordinator
6%
key accounts
6%
customer service administrator
6%
quote
6%
technical information
6%
advisor
6%
calls
6%
complaints
6%
crm
6%
customer complaints
6%
orders
6%
outbound calls
6%
payments
6%
crm databases
6%
customer care
6%
customer satisfaction
6%
labelling
6%
phone manner
6%
problem solving
6%
great communication skills
3%
organised
3%
positive attitude
3%
manufacturing
3%
mrp
3%
project work
3%
bdm
3%
client relationship
3%
client support
3%
contract manager
3%
new business
3%
partner manager
3%
sales
3%
service reviews
3%
sla
3%
stakeholders
3%
technology
3%
administrative support
3%
customer engagement
3%
data analysis
3%
general administration
3%
membership development
3%
membership growth
3%
membership systems
3%
web based
3%
customer coordinator
3%
design
3%
project manager
3%
reactive maintenance
3%
service levels
3%
export
3%
logistics
3%
analytical skills
3%
cross selling
3%
customer success
3%
customer success manager
3%
project administration
3%
saas
3%
saas solutions
3%
system implementation
3%
upselling
3%
construction
3%
trade
3%
appointments
3%
geography
3%
communicator
3%
organisational skills
3%
packaging
3%
print
3%
purchase orders
3%
project manager retail
3%
contracts
3%
data
3%
reporting
3%
motivation
3%
team leader
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Project Manager skills and keywords or scan your CV to get a personalised score.