Project Manager Skills you Need for your CV and Career in Customer Service

Share

Project Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Project Manager role. We ranked the top skills based on the percentage of Project Manager job descriptions they appeared on. For example, 60% of Project Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
documentation
16%
account manager
16%
communication skills
16%
management
12%
account management
12%
payments
8%
contracts coordinator
8%
crm databases
8%
customer care
8%
customer satisfaction
8%
labelling
8%
phone manner
8%
problem solving
8%
telephone manner
8%
written communication
8%
customer experience
8%
software
8%
orders
8%
engineering
8%
key accounts
8%
outbound calls
8%
project management
8%
customer service administrator
8%
quote
8%
technical information
8%
advisor
8%
calls
8%
complaints
8%
crm
8%
customer complaints
8%
project manager retail
4%
b2b
4%
customer care manager
4%
managed services
4%
general administration
4%
research
4%
appraisals
4%
project manager
4%
customer success
4%
data analysis
4%
implementation plans
4%
onboarding
4%
team leader
4%
timelines
4%
technology
4%
customer support
4%
customer issues
4%
projects
4%
engineers
4%
coordination
4%
service management
4%
vendor manager
4%
customer service team leader
4%
customer service manager
4%
contact centre team leader
4%
contact centre manager
4%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Project Manager skills and keywords or scan your CV to get a personalised score.