FrançaisOperations Manager Skills you Need for your CV and Career in Customer Service
Operations Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for an Operations Manager role. We ranked the top skills based on the percentage of Operations Manager job descriptions they appeared on. For example, 32% of Operations Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
32%
contact centre operations manager
22%
contact centre
16%
operations management
16%
customer service manager
11%
business operations
11%
call centre
11%
management
11%
communication skills
11%
organisational skills
11%
operations manager
11%
leadership
11%
tour operators
6%
team manager
6%
travel agency
6%
customer service team leader
6%
financial services
6%
compliance
6%
agile
6%
direct marketing
6%
facilities management
6%
service operation
6%
ms office
6%
property management
6%
six sigma
6%
admin
6%
sales
6%
stakeholder management
6%
supervisory experience
6%
adaptability
6%
call management
6%
plant hire
6%
process driven
6%
information technology
6%
senior management
6%
business support
6%
customer services
6%
team leader
6%
office management
6%
building relationships
6%
customer service operations manager
6%
problem solving
6%
staff management
6%
kpi management
6%
relationship management
6%
contact centre manager
6%
online travel
6%
contact centre team leader
6%
Improve your CV's success rate by using these Operations Manager skills and keywords or scan your CV to get a personalised score.