Operations Manager Skills you Need in the Customer Service Industry

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Operations Manager Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for an Operations Manager role. We ranked the top skills based on the percentage of Operations Manager job descriptions they appeared on. For example, 15% of Operations Manager job descriptions contained customer service as a skill.

Skills

Popularity

customer service
15%
call centre
11%
inbound
8%
outbound
8%
telephone manner
8%
team leader
3%
contact centre operations manager
3%
contact centre
3%
operations manager
2%
inventory planning
2%
customer service operations
2%
customer operations
2%
people management
2%
logistics
2%
manufacturing
2%
people manager
2%
procurement
2%
administration
2%
reporting
2%
team management
2%
purchasing
2%
administrator
2%
sales order processing
2%
supply chain
2%
customer support
2%
customer operations manager
2%
contact centre manager
2%
manager
2%
order management
2%
customer service manager
2%
buying
2%
customer service team leader
2%
management
2%
export
2%
harrogate
2%
leadership
2%
operations
2%
import
2%
chat agent
2%
people development
2%

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