Operations Manager Skills you Need for your CV and Career in Customer Service

Share

Operations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for an Operations Manager role. We ranked the top skills based on the percentage of Operations Manager job descriptions they appeared on. For example, 60% of Operations Manager job descriptions contained customer support as a required skill.

Keywords / Skills

Popularity

customer support
60%
client service
40%
client support
40%
account consultant
40%
account coordinator
40%
customer service coordinator
40%
customer service executive
40%
contact centre operations manager
20%
sales support
20%
warranty
20%
client account
20%
customer service
20%
leadership
20%
management experience
20%
operations management
20%
aftersales
20%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Operations Manager skills and keywords or scan your CV to get a personalised score.