Operations Manager Skills you Need for your CV and Career in Customer Service

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Operations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for an Operations Manager role. We ranked the top skills based on the percentage of Operations Manager job descriptions they appeared on. For example, 46% of Operations Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
46%
management
28%
communication skills
19%
employment law
10%
operations service manager
10%
service operations manager
10%
consultative approach
10%
contract management
10%
contractor liaison
10%
customer satisfaction
10%
data entry
10%
delivering exceptional customer service
10%
global reach
10%
guidance
10%
onboarding
10%
build strong relationships
10%
customer experience
10%
customer support
10%
german
10%
team management
10%
management skills
10%
customer service management
10%
sage200
10%
sage
10%
processing invoices
10%
payments
10%
orders
10%
general administration
10%
compliance
10%
administrative duties
10%
pensions
10%
manager
10%
leadership
10%
customer operations manager
10%
security
10%
engineer
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Operations Manager skills and keywords or scan your CV to get a personalised score.