Helpdesk Administrator Skills you Need for your CV and Career in Customer Service

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Helpdesk Administrator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Helpdesk Administrator role. We ranked the top skills based on the percentage of Helpdesk Administrator job descriptions they appeared on. For example, 72% of Helpdesk Administrator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
72%
service desk
43%
helpdesk
29%
coordinators
15%
administration
15%
customer care
15%
telephony
15%
administrative
15%
web chat
15%
inspections
15%
calls
15%
database administration
15%
admin
15%
appointments
15%
checks
15%
customer relations
15%
gas
15%
customer service admin
15%
maintenance
15%
help desk
15%
scheduling
15%
hire desk
15%
communicator
15%
hire desk controller
15%
telephone manner
15%
order processing
15%
quotes
15%
sales admin
15%
tool hire
15%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Helpdesk Administrator skills and keywords or scan your CV to get a personalised score.