Help Desk Specialist Skills you Need in the Customer Service Industry

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Help Desk Specialist Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Help Desk Specialist role. We ranked the top skills based on the percentage of Help Desk Specialist job descriptions they appeared on. For example, 24% of Help Desk Specialist job descriptions contained customer service as a skill.

Skills

Popularity

customer service
24%
administrative
8%
excel
4%
plant hire
4%
crm
4%
customer success
4%
jira
4%
telephone manner
4%
customer services
4%
commercial vehicle
4%
customer support
4%
service desk
4%
fleet management
4%
technical support
4%
fleet services
4%
management
4%
admin
4%
customer satisfaction
4%
reporting
4%

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