Help Desk Specialist Skills you Need for your CV and Career in Customer Service

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Help Desk Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Help Desk Specialist role. We ranked the top skills based on the percentage of Help Desk Specialist job descriptions they appeared on. For example, 50% of Help Desk Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
technology
17%
administration
17%
software development
17%
software
17%
inquiries
17%
english
17%
administrative
17%
key accounts
17%
helpdesk
17%
customer success
17%
admin
17%
retention
17%
insurance
17%
emails
17%
customers
17%
contact centre
17%
'customer service'
17%
data entry
17%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Help Desk Specialist skills and keywords or scan your CV to get a personalised score.