Help Desk Specialist Skills you Need in the Customer Service Industry

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Help Desk Specialist Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Help Desk Specialist role. We ranked the top skills based on the percentage of Help Desk Specialist job descriptions they appeared on. For example, 16% of Help Desk Specialist job descriptions contained customer service as a skill.

Skills

Popularity

customer service
16%
general administration
7%
technical support
7%
administrative
7%
motor vehicle
4%
berkshire
4%
german
4%
service delivery
4%
call centre
4%
italian
4%
customer service agent
4%
helpdesk manager
4%
vectorworks
4%
customer support
4%
supervisor
4%
finnish
4%
team leader
4%
management skills
4%
mi
4%
customer services
4%
organised
4%
english
4%
cad
4%
french
4%
charging
4%

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