Help Desk Specialist Skills you Need for your CV and Career in Customer Service

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Help Desk Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Help Desk Specialist role. We ranked the top skills based on the percentage of Help Desk Specialist job descriptions they appeared on. For example, 20% of Help Desk Specialist job descriptions contained case handler as a required skill.

Keywords / Skills

Popularity

case handler
20%
claims advisor
20%
claims assistant
20%
claims customer service
20%
customer claims handler
20%
call centre
20%
contact centre
20%
customer service
20%
customer service advisor
20%
sms
20%
team culture
20%
customer support
20%
linux
20%
attention to detail
20%
organised
20%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Help Desk Specialist skills and keywords or scan your CV to get a personalised score.