Desktop Support Skills you Need for your CV and Career in It & Telecoms

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Desktop Support Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Desktop Support role. We ranked the top skills based on the percentage of Desktop Support job descriptions they appeared on. For example, 38% of Desktop Support job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
38%
desktop
30%
helpdesk
30%
active directory
28%
1st line
28%
windows
25%
deskside
22%
it support
17%
networking
17%
service desk
17%
infrastructure
17%
ad
17%
desktop support
14%
software
14%
itil
14%
windows server
14%
o365
14%
desktop computers
14%
network
14%
audio visual
11%
av
11%
technology
11%
1st line support
11%
windows azure
11%
tech
11%
vmware
11%
servicedesk
11%
second line
11%
london
11%
hardware
11%
cloud
11%
troubleshooting
11%
systems administration
9%
remote desktop
9%
technical support
9%
sc clearance
9%
third line support
9%
senior it engineer
9%
second line support
9%
network infrastructure
9%
it operations
9%
incident response
9%
first line support
9%
3rd line support
9%
2nd line support
9%
desktop support engineer
6%
virtualization
6%
euc
6%
3rd line
6%
dv cleared
6%
office 365
6%
vip
6%
security clearance
3%
security cleared
3%
sccm
3%
azure
3%
sc cleared
3%
sc
3%
roll out
3%
group policies
3%
microsoft o365
3%
sharepoint
3%
microsoft office
3%
it technician
3%
configure
3%
end user
3%
executive support
3%
microsoft technologies
3%
mobile devices
3%
servicenow
3%
voip
3%
computer hardware
3%
bristol
3%
breakfix
3%
leeds
3%
tier 1
3%
tier 2
3%
help desk
3%
msp practitioner
3%
communication skills
3%
pc
3%
windows 10
3%
jira
3%
customer service
3%
printers
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Desktop Support skills and keywords or scan your CV to get a personalised score.