Desktop Support Skills you Need for your CV and Career in It & Telecoms

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Desktop Support Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Desktop Support role. We ranked the top skills based on the percentage of Desktop Support job descriptions they appeared on. For example, 42% of Desktop Support job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
42%
active directory
33%
desktop
33%
helpdesk
30%
1st line
27%
deskside
21%
ad
21%
infrastructure
21%
networking
21%
it support
21%
network
18%
hardware
18%
windows
18%
software
18%
service desk
18%
servicedesk
15%
windows server
15%
audio visual
15%
av
15%
itil
15%
desktop support
15%
technology
15%
vmware
15%
cloud
15%
london
15%
o365
15%
tech
15%
1st line support
12%
windows azure
12%
desktop computers
12%
second line
12%
sc clearance
9%
2nd line support
9%
technical support
9%
incident response
9%
office 365
9%
troubleshooting
9%
third line support
9%
systems administration
9%
senior it engineer
9%
second line support
9%
network infrastructure
9%
it operations
9%
first line support
9%
3rd line support
9%
remote desktop
9%
virtualization
6%
3rd line
6%
euc
6%
vip
6%
desktop support engineer
6%
dv cleared
6%
systems
3%
azure
3%
microsoft o365
3%
configuration management
3%
microsoft office
3%
bristol
3%
group policies
3%
communication skills
3%
msp practitioner
3%
pc
3%
windows 10
3%
jira
3%
customer service
3%
printers
3%
help desk
3%
breakfix
3%
sharepoint
3%
roll out
3%
sc
3%
tier 2
3%
sc cleared
3%
sccm
3%
security clearance
3%
security cleared
3%
tier 1
3%
leeds
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Desktop Support skills and keywords or scan your CV to get a personalised score.