Desktop Support Skills you Need for your CV and Career in It & Telecoms

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Desktop Support Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Desktop Support role. We ranked the top skills based on the percentage of Desktop Support job descriptions they appeared on. For example, 44% of Desktop Support job descriptions contained active directory as a required skill.

Keywords / Skills

Popularity

active directory
44%
nhs
30%
technical support
20%
1st line
17%
service desk management
14%
service operation
14%
microsoft office
14%
band 5
14%
desktop support
14%
2nd line
10%
service desk
10%
windows
10%
desktop computers
7%
windows azure
7%
helpdesk
7%
1st line support
7%
desktop support engineer
7%
o365
4%
request tickets
4%
slas
4%
powershell
4%
lan
4%
assets engineer
4%
software
4%
sql
4%
troubleshooting
4%
computer science
4%
deployment
4%
ticketing
4%
tcp/ip
4%
administration
4%
desktop application support
4%
windows 10
4%
hardware installation
4%
upgrades
4%
law firm
4%
vendor
4%
av
4%
public sector
4%
citrix
4%
ad
4%
watchguard
4%
remote desktop
4%
customer service
4%
365
4%
telephony
4%
digital
4%
network
4%
information systems
4%
it analyst
4%
azure
4%
fix
4%
it support
4%
hardware
4%
help desk
4%
mac
4%
incident management
4%
incidents
4%
microsoft
4%
sccm
4%
itil
4%
jira
4%
microsoft servers
4%
support engineers
4%
line support
4%
ms exchange
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Desktop Support skills and keywords or scan your CV to get a personalised score.