Desktop Support Skills you Need in the It & Telecoms Industry

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Desktop Support Skills List in the It & Telecoms Industry

Below we have compiled a list of the most popular skills for a Desktop Support role. We ranked the top skills based on the percentage of Desktop Support job descriptions they appeared on. For example, 8% of Desktop Support job descriptions contained 2nd line as a skill.

Skills

Popularity

2nd line
8%
1st line
6%
active directory
5%
windows
4%
networking
4%
tcp/ip
3%
troubleshooting
3%
azure
3%
azure active directory
3%
desktop
3%
first line
3%
citrix
3%
m365
3%
managed service provider
3%
managed services
3%
desktop support
3%
msp
3%
o365
3%
second line
3%
sharepoint
3%
remote desktop
2%
technology
2%
mac
2%
client facing skills
2%
infrastructure solutions
2%
service levels
2%
it support
2%
microsoft solutions
2%
service desk
1%
reporting
1%
3rd line
1%
teams
1%
service skills
1%
analyst
1%
ticketing
1%
security
1%
twilio
1%
utilities
1%
technical support
1%
fix
1%
infrastructure
1%
sccm
1%
pharmaceutical
1%
support engineers
1%
microsoft
1%
network infrastructure
1%
customer service
1%
pc
1%
itil
1%
positive team player
1%

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