Customer Support Skills you Need for your CV and Career in It & Telecoms

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Customer Support Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support role. We ranked the top skills based on the percentage of Customer Support job descriptions they appeared on. For example, 64% of Customer Support job descriptions contained customer support as a required skill.

Keywords / Skills

Popularity

customer support
64%
technical support
37%
1st line
28%
satellite communications
19%
helpdesk
19%
support technician
19%
sql
19%
html
19%
telephone manner
19%
windows
19%
lift
10%
edrm
10%
public sector jobs
10%
software solutions
10%
troubleshooting
10%
1st line helpdesk engineer
10%
it service desk technician
10%
it service engineer
10%
it services manager
10%
it support engineer
10%
it support technician
10%
ccna
10%
comptia
10%
computer science
10%
information systems
10%
information technology
10%
network
10%
applications specialist
10%
applications
10%
wisdom
10%
surrey
10%
public sector
10%
portals
10%
occ
10%
local government
10%
kofax
10%
jira
10%
itil
10%
admin
10%
sla's
10%
microsoft office
10%
cloud
10%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support skills and keywords or scan your CV to get a personalised score.