Customer Support Skills you Need for your CV and Career in It & Telecoms

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Customer Support Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support role. We ranked the top skills based on the percentage of Customer Support job descriptions they appeared on. For example, 40% of Customer Support job descriptions contained technical support as a required skill.

Keywords / Skills

Popularity

technical support
40%
application
40%
customer
40%
helpdesk
40%
support it
40%
powershell
20%
satellite communications
20%
customer support
20%
computer science
20%
comptia
20%
ccna
20%
windows
20%
unix
20%
trading
20%
sql
20%
scripting
20%
python
20%
1st line
20%
linux
20%
customer facing
20%
application support
20%
transport
20%
logistics
20%
customer service
20%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support skills and keywords or scan your CV to get a personalised score.