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Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the key skills to put on a CV. If appropriate, you should consider adding these Customer Support skills on your CV, Resume, Cover Letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Top Customer Support skills in

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Online Courses for Customer Support

One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.

Brilliant Customer Service: How to Impress your Customers!

Enhance your customer support and truly differentiate yourself from your competition!

Udemy logo 4.4 (7,294)
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Customer Service, Customer Support, And Customer Experience

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service

Udemy logo 4.8 (59)
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Customer Success: Build Cross-Functional Relationships

Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership.

Udemy logo 4.4 (376)
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Start your technology career in Customer Support / Help Desk

Without any degrees, certifications or experience, you can start your technology career in Customer Support / Help Desk.

Udemy logo 4.5 (19)
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Customer Support Team Leader Mastery Certification

By The Customer Support School

Udemy logo 5.0 (1)
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Training for Customer service & Support

Professional Development English

Udemy logo 3.0 (2)
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Customer Service & Support Excellence: Advanced Soft Skills

The Journey to 5 Stars: How To Deliver Extreme Satisfaction To Your Customers

Udemy logo 3.0 (2)
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Zendesk Training for Customer Service Agents

How to provide great customer support using Zendesk, a course for beginners

Udemy logo 4.6 (326)
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23 x Ways your IT Support Company Can Make More Profit

Grow your Tech Firm by Selling More Services to Existing Customers

Udemy logo 4.9 (26)
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Helpdesk

An introductory course about help desk and compare it with customer, product and technical support.

Udemy logo 3.8 (50)
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Jira Service Desk Server for Agents

Learn about service level agreements and queues, building a customer support portal, and working with automation.

Udemy logo 4.1 (18)
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Build a No-Code Chatbot with Smartloop

Build Self Serve chatbot for sales, customer support and lead qualification process

Udemy logo 4.2 (7)
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Affiliate Marketing with Apple iTunes Affiliate Program

Forget about creating your own products or maintaining an expensive technical/customer support

Udemy logo 4.6 (9)
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Facebook Messenger Chatbot Secrets

The Complete Course To Building Facebook Messenger Chatbots To Provide Better Customer Support & Increase Conversions.

Udemy logo 3.5 (21)
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Transgender awareness for work and life: Rachel's story

Understanding gender identity and supporting transgender colleagues, customers and friends

Udemy logo 4.5 (106)
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Google AdWords for Beginners - Google Ads 2021 Course

Google Ads (Adwords) For Beginners 2021 - Generate More Customers Fast - Free 1-2-1 Support

Udemy logo 4.0 (87)
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Customer Support Skills

Get trained in the basic skills required to be successful in customer support

Udemy logo 4.3 (2,137)
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Best practices in Customer support

Optimise your customer support practices by following these best practices

Udemy logo 4.1 (660)
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Power of Customer Support Department

The Foundation Course by The Customer Support School

Udemy logo 4.2 (19)
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Freshdesk Fundamentals for New Agents

Learn how to use Freshdesk - The customer support software

Udemy logo 4.5 (198)
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