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List of Customer Support Skills in IT & Telecoms

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Customer Support skills recruiters and hiring managers look for in IT & Telecoms candidates.

If appropriate, you should consider adding these Customer Support skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Customer Support skills in IT & Telecoms

Keywords Popularity
Customer Service
12%
Technical Support
9%
Customer Support
5%
Helpdesk
5%
1st Line
5%
Service Desk
4%
ITIL
3%
Communication Skills
3%
1st Line Support
3%
IT Support
3%
CRM
3%
Technology
3%
Troubleshooting
2%
Telecoms
2%
Problem Solving
2%
sql
2%
2nd line
2%
Networking
2%
Graduate Entry
2%
Telecommunications
2%
Support
2%
Software
2%
UX Designer
2%
Information Systems
2%
VoIP
2%
Microsoft
1%
Helpdesk support analyst
1%
Account Management
1%
Bilingual
1%
Computer Literate
1%
ICT
1%
Remote Desktop
1%
Property
1%
B2B
1%
German
1%
Ecommerce
1%
Technical Skills
1%
Desktop Support
1%
customer support engineer
1%
Application Support
1%
Operations Management
1%
Media
1%
English
1%
Help desk
1%
IOSH
1%
help desk support
1%
People Management
1%
Technical
1%
SaaS
1%
IT System engineer
1%
IT engineer
1%
Software Support
1%
Escalation Process
1%
Customer Support Manager
1%
Sales
1%
Managed Services
1%
first line support
1%
IT Technician
1%
IT support engineer
1%
Technical Customer Support Advisor
1%
Line Support
1%
Service Manager
1%
Accountancy
1%
Management
1%
Assistant
1%
Senior engineer
1%
Telco
1%
Smart Metering
1%
Zendesk
1%
Maths
1%
Driver
1%
Call Logging
1%
Service Engineer
1%
Senior technician
1%
Mac OS
1%
Intranet
1%
IT helpdesk
1%
Microsoft Office
1%
Systems engineer
1%
Delivering Solutions
1%
technical support engineer
1%
Telephony
1%
SLA
1%
Sql Server
1%
Support Engineers
1%
Windows Server
1%
TCP/IP
1%
Wholesale
1%
Information Technology
1%
Customer Success
1%
Sales Executive
1%
Customer Services
1%
High attention to detail
1%