Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Representative role. We ranked the top skills based on the percentage of Customer Support Representative job descriptions they appeared on. For example, 74% of Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
74%
customer support
31%
customer care
22%
call centre
22%
customer services
18%
healthcare
14%
helpdesk
14%
medical
14%
product support
14%
administrative
14%
customer service executive
14%
finnish
14%
technical support
14%
orders
9%
contact centre
9%
calls
9%
customer service advisor
9%
account management
9%
communication skills
9%
pharma
9%
swedish
9%
sales administration
9%
time management
5%
teamwork
5%
resilience
5%
problem solving
5%
exceptional listener
5%
customer satisfaction
5%
telephone manner
5%
complaints
5%
office work
5%
data
5%
data entry
5%
management
5%
queries
5%
admin
5%
communication
5%
customer service adviser
5%
distribution
5%
enquiries
5%
it literate
5%
numeracy
5%
sales support
5%
coaching
5%
technical assistance
5%
customer service management
5%
manage client relationships
5%
clerical
5%
erp
5%
oracle
5%
salesforce
5%
call centre agent
5%
client experience
5%
customer care advisor
5%
inbound sales
5%
sales
5%
sales administrator
5%
hybrid
5%
complaint handling
5%
customer experience
5%
customer retention
5%
inbound calls
5%
customer service administrator
5%
customer service consultant
5%
customer service representative
5%
customer services executive
5%
support representative
5%
agent
5%
call handler
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Representative skills and keywords or scan your CV to get a personalised score.