Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Representative role. We ranked the top skills based on the percentage of Customer Support Representative job descriptions they appeared on. For example, 70% of Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
70%
customer service representative
37%
customer support
23%
customer services executive
19%
banking
15%
front of house assistant
13%
inbound
13%
enquiries executive
13%
enquiries assistant
13%
enquiries advisor
13%
client team enquiries assistant
13%
customer services
11%
customer service consultant
11%
csr
11%
first direct
11%
outbound
11%
sales support
9%
call centre
9%
customer service administrator
9%
customer service advisor
7%
business support
7%
contact centre
7%
client service
7%
communication skills
7%
product support
7%
medical
7%
helpdesk
7%
healthcare
7%
financial services
5%
assistant
5%
hsbc
5%
administrative support
5%
customer advisor
5%
crm
5%
customer services administrator
5%
admin
5%
call handler
5%
bank
5%
complaints advisor
5%
account management
5%
order processing
5%
sales administration
5%
customer service executive
5%
norwegian
5%
customer experience
3%
hardware
3%
technology
3%
spanish
3%
operational support
3%
complaint
3%
resolutions
3%
complaint management
3%
telephone customer service representative
3%
technology sales
3%
upselling
3%
advice
3%
complaints
3%
italian languages
3%
organisational skills
3%
automotive
3%
computer systems
3%
databases
3%
enquiries
3%
invoicing
3%
orders
3%
parts
3%
sales
3%
trade
3%
warehouse
3%
afrikaans
3%
customer
3%
purchasing
3%
digital banking
3%
answering telephones
3%
client engagement specialist
3%
co ordinator
3%
customer care
3%
issue resolution
3%
pensions
3%
service coordinator
3%
service support administrator
3%
submissions officer
3%
data entry
3%
processing
3%
telecommunications
3%
administrator
3%
complaints handler
3%
complaints officer
3%
telephone handler
3%
telephone operator
3%
italian
3%
account manager
3%
calls
3%
emails
3%
live chat
3%
coordinator
3%
customer services representative
3%
customer services support
3%
financial customer service
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Representative skills and keywords or scan your CV to get a personalised score.