Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Representative role. We ranked the top skills based on the percentage of Customer Support Representative job descriptions they appeared on. For example, 55% of Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
55%
customer support
38%
customer service representative
30%
client service
25%
customer service consultant
22%
communication skills
19%
customer services
19%
interpersonal skills
19%
customer services executive
19%
sales support
19%
customer service administrator
17%
business support
14%
customer services administrator
14%
enquiries assistant
11%
order management
11%
french
11%
b2b
11%
client team enquiries assistant
11%
dutch
9%
customer service executive
9%
data entry
9%
front of house assistant
9%
claims management
9%
processing
6%
team leader
6%
administrator
6%
admin
6%
assistant
6%
spanish
6%
administration
6%
turkish
6%
communication
6%
office administrator
6%
customer aid
6%
telephony
6%
customer assistant
6%
general administration
6%
technical support
6%
manufacturing
3%
word
3%
translation
3%
representative
3%
polish
3%
european languages
3%
admin support
3%
customer billings advisor
3%
call handler
3%
administrative support
3%
complaints advisor
3%
advisors
3%
german
3%
customer service advisor
3%
customer satisfaction
3%
call centre
3%
customer services representative
3%
contact centre
3%
customer services support
3%
telephone customer service representative
3%
complaints
3%
flemish
3%
customer
3%
email
3%
ftc
3%
general admin
3%
customer service agent
3%
inbound
3%
fluent french
3%
customer support advisor
3%
customer support representative
3%
phone
3%
french speaking
3%
account manager
3%
excel
3%
team player
3%
helpdesk
3%
analyst
3%
it literate
3%
claims
3%
zendesk
3%
automation
3%
slas
3%
italian
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Support Representative skills and keywords or scan your CV to get a personalised score.