Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Representative role. We ranked the top skills based on the percentage of Customer Support Representative job descriptions they appeared on. For example, 67% of Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
67%
customer service representative
42%
customer support
25%
customer services executive
21%
banking
17%
client team enquiries assistant
14%
enquiries advisor
14%
enquiries assistant
14%
enquiries executive
14%
front of house assistant
14%
customer services
12%
inbound
12%
customer service consultant
10%
csr
10%
first direct
10%
outbound
10%
client service
8%
assistant
8%
bank
8%
hsbc
8%
call centre
8%
contact centre
8%
healthcare
8%
helpdesk
8%
medical
8%
product support
8%
customer service administrator
8%
sales support
8%
customer service executive
6%
call handler
6%
norwegian
6%
business support
6%
customer service advisor
6%
customer
4%
account manager
4%
sales administration
4%
customer advisor
4%
complaints advisor
4%
financial services
4%
administrative support
4%
customer services administrator
4%
account management
4%
communication skills
4%
customer aid
2%
customer assistant
2%
broadband
2%
engineers
2%
internet
2%
networks
2%
planning
2%
scheduling
2%
agreements
2%
contracts
2%
sap
2%
afrikaans
2%
order processing
2%
purchasing
2%
digital banking
2%
answering telephones
2%
client engagement specialist
2%
co ordinator
2%
customer care
2%
issue resolution
2%
pensions
2%
service coordinator
2%
service support administrator
2%
submissions officer
2%
data entry
2%
processing
2%
admin
2%
administrator
2%
complaints handler
2%
complaints officer
2%
telephone handler
2%
telephone operator
2%
italian
2%
italian languages
2%
calls
2%
emails
2%
live chat
2%
coordinator
2%
customer services representative
2%
customer services support
2%
financial customer service
2%
telecommunications
2%
telephone customer service representative
2%
resolutions
2%
technology
2%
hardware
2%
spanish
2%
operational support
2%
advice
2%
customer experience
2%
organisational skills
2%
automotive
2%
computer systems
2%
databases
2%
enquiries
2%
invoicing
2%
orders
2%
parts
2%
trade
2%
warehouse
2%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Representative skills and keywords or scan your CV to get a personalised score.