Customer Support Manager Skills you Need for your CV and Career in Customer Service

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Customer Support Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Manager role. We ranked the top skills based on the percentage of Customer Support Manager job descriptions they appeared on. For example, 50% of Customer Support Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
management
38%
customer service manager
25%
customer experience
25%
managing
13%
customer services
13%
people skills
13%
training
13%
build strong relationships
13%
customer support
13%
team management
13%
customer care manager
13%
escalation process
13%
process improvement
13%
staff training
13%
administration
13%
analytical
13%
kpi's
13%
high standards
13%
health and safety
13%
development
13%
communication
13%
training development
13%
technical skills
13%
team leader
13%
stress management
13%
project management
13%
problem solving
13%
multi tasking
13%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Manager skills and keywords or scan your CV to get a personalised score.