Top Customer Support Manager skills in Customer Service
Below we've put together a list of the skills needed for Customer Support Manager. We ranked the top skills based on the percentage of Customer Support Manager job descriptions they appeared on. For example, 12% of Customer Support Manager job descriptions contained customer service as a skill.
The most common skills found on Customer Support Manager job descriptions in 2021.
| Keywords | Popularity |
|---|---|
| customer service | 12% |
| Account Manager | 5% |
Unlock the power of CVScan to see the 101 remaining skills.
Unlimited CV Scans / Access to all the Top Skills for 30 Days for 9.99 only.
One Off Payment, No Subscription.
100% Money Back Guarantee.
24/7 Support.
Jobs near you
Online Courses for Customer Support Manager
One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
Customer Service Success: Take Your Skills to the Next Level
Excel at customer relationship management | Improve your soft skills | Create positive experiences to wow your customers
4.5 (181)
Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course
4.7 (7,844)Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!
4.4 (7,510)Customer Service: Soft Skills Fundamentals
How to keep your head when everyone else is losing theirs
4.4 (9,742)Customer Success Manager: Fundamentals to your CSM career
The foundations to become a great Customer Success Manager in a tech company. A very well paid profession on the rise
4.4 (2,208)Customer | How to Understand Customer Needs
Be guided on understanding the modern customer and how their needs have changed over time
4.4 (3,584)Customer Success | How to Understand Your Customers
Turn Listening into Fantastic Results
4.4 (2,417)[2021] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more.
4.5 (1,106)Customer Success | How to Put Your Customers First
Succeeding in The Age of Me
4.5 (1,318)Customer | How to Build a Customer Service Strategy
For you and your team to be successful in providing great customer service, start by putting your customer first
4.4 (1,981)Customer Success | How to Exceed Your Customers Expectations
Create More Real Value Every Day
4.4 (1,432)Customer Success Manager (CSM) Elite
Accelerate your Customer Success career with actionable strategies you can implement immediately.
4.6 (218)Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service
4.7 (70)Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business.
4.3 (1,374)Customer Service: How to sell more without advertising
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.
4.5 (680)Customer Experience Management (CX): MASTERCLASS 2021
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.
4.4 (1,607)Customer Service English Essentials
Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.
4.5 (2,545)Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills
4.7 (11)Customer Success: How to Reduce Churn and Increase Retention
Discover 20 easy to implement strategies to reduce your churn rate in less than 3 months and increase your retention
4.4 (261)Fundamentals of Real Customer Success
Ensure your customers stay longer, buy more, and advocate for you by helping them achieve their desired outcome.
4.3 (356)