Customer Support Manager Skills you Need for your CV and Career in Customer Service

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Customer Support Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Manager role. We ranked the top skills based on the percentage of Customer Support Manager job descriptions they appeared on. For example, 50% of Customer Support Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
customer support
30%
management
20%
business information
20%
management skills
20%
retention
20%
saas
20%
strategic planning
20%
account management
10%
training
10%
customer service manager
10%
escalation process
10%
kpi
10%
process improvement
10%
staff training
10%
supervisor
10%
team leader
10%
mentoring
10%
onboarding
10%
inbound calls
10%
customer services
10%
administration
10%
client onboarding
10%
build strong relationships
10%
strategy
10%
customer success
10%
customer care manager
10%
team management
10%
customer experience
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Manager skills and keywords or scan your CV to get a personalised score.