Customer Support Executive Skills you Need for your CV and Career in It & Telecoms

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Customer Support Executive Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Executive role. We ranked the top skills based on the percentage of Customer Support Executive job descriptions they appeared on. For example, 19% of Customer Support Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
19%
1st line
14%
communication skills
14%
software
14%
client support
10%
application support
10%
desktop
10%
first line
10%
german
10%
germany
10%
helpdesk
10%
technical support
10%
managing director
10%
strategy
10%
travel
10%
organisational skills
10%
sales
10%
itil certified
10%
it technician
10%
business sale
5%
it service engineer
5%
it service desk technician
5%
customer service executive
5%
it sales
5%
market opportunities
5%
marketing campaigns
5%
build strong relationships
5%
1st line helpdesk engineer
5%
digital marketing
5%
high pressure environment
5%
admin
5%
it 1st line support
5%
account management
5%
pmo
5%
microsoft excel
5%
microsoft word
5%
customer experience
5%
customer journeys
5%
experience design
5%
user experience design
5%
fundraising
5%
hydraulic
5%
lead qualification
5%
microsoft office
5%
sales executive
5%
selling
5%
software solutions
5%
sql
5%
audio engineering
5%
service management
5%
data
5%
excel
5%
msoffice
5%
powerpoint
5%
infrastructure
5%
service desk
5%
software asset management
5%
software delivery
5%
ticketing systems
5%
active directory
5%
azure
5%
microsoft o365
5%
windows
5%
it support engineer
5%
av
5%
event technology
5%
cms
5%
events
5%
websites
5%
zendesk
5%
video conferencing
5%
renewal
5%
net promoter score
5%
customer success
5%
crm executive
5%
crm developer
5%
1st line crm support
5%
service delivery management
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Support Executive skills and keywords or scan your CV to get a personalised score.