Customer Support Executive Skills you Need for your CV and Career in Customer Service

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Customer Support Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Executive role. We ranked the top skills based on the percentage of Customer Support Executive job descriptions they appeared on. For example, 59% of Customer Support Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
59%
sales
30%
customer care
24%
calls
24%
call centre
18%
queries
18%
customer service advisor
18%
people skills
18%
contact centre
12%
customer services
12%
hospitality
12%
telephone manner
12%
promotions
12%
retail
12%
journey
12%
customer satisfaction
12%
case
12%
communication skills
12%
sales team
12%
orders
12%
manage multiple
6%
active team player
6%
fast paced environment
6%
friendly
6%
building relationships
6%
client liaison
6%
customer accounts
6%
customer complaints
6%
proposals
6%
data
6%
data entry
6%
onsite
6%
'customer service'
6%
customer account executive
6%
software
6%
website
6%
case management
6%
innovation
6%
database
6%
emails
6%
excel
6%
forecasting
6%
outbound calls
6%
estate agency
6%
customer base
6%
estate agents
6%
written communication
6%
scheduling
6%
property
6%
lettings
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Support Executive skills and keywords or scan your CV to get a personalised score.