Customer Support Engineer Skills you Need for your CV and Career in It & Telecoms

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Customer Support Engineer Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 15% of Customer Support Engineer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
15%
technical support
15%
i.t
10%
it service desk technician
10%
mac os
10%
networking
10%
windows
10%
sip
10%
support engineer
10%
database administration
10%
tcp/ip
10%
integrated security systems
10%
telecoms
10%
ip addressing
10%
voip
10%
active directory
10%
ip cctv
10%
windows 7/8/10
10%
office 365
10%
vlan
10%
powerbi
5%
ict
5%
it helpdesk
5%
vmware
5%
mac
5%
sql
5%
itil
5%
it services support
5%
helpdesk analyst
5%
microsoft 365
5%
tsql
5%
technology
5%
it technician
5%
helpdesk support
5%
o365
5%
technical support engineer
5%
sccm
5%
troubleshooting
5%
ip networking
5%
technical support technician
5%
it service engineer
5%
it support
5%
2nd line engineer
5%
office365
5%
cloud computing
5%
it support analyst
5%
linux
5%
network protocols
5%
engineering
5%
scripting
5%
helpdesk
5%
installations
5%
database
5%
cloud platforms
5%
c#
5%
sap
5%
dba
5%
1st line
5%
jira
5%
cisco
5%
2nd line
5%
html
5%
microsoft office
5%
service desk
5%
infrastructure
5%
3rd line
5%
java
5%
customer support engineer
5%
network infrastructure
5%
it support engineer
5%
knime
5%
windows server
5%
it customer support
5%
servers
5%
m365
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.