Customer Support Engineer CV Keywords & Skills in the It & Telecoms Industry

Share

Customer Support Engineer Skills List in the It & Telecoms Industry

Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 25% of Customer Support Engineer job descriptions contained technical support as a required skill.

Keywords / Skills

Popularity

technical support
25%
sql
21%
1st line
17%
windows
13%
customer service
13%
2nd line
13%
helpdesk
13%
it support
13%
networking
13%
service desk
13%
2nd line support
13%
cisco
9%
communication skills
9%
windows server
9%
data technology
9%
customer facing
9%
desktop support
9%
iot
9%
ms windows
9%
telephone manner
9%
web services
9%
1st line support
9%
vip support
9%
customer support
9%
ccnp
5%
microsoft office
5%
project support
5%
apple
5%
support engineers
5%
cloud
5%
c#
5%
clinical
5%
engineer
5%
jamf
5%
eln
5%
engineering
5%
mac os
5%
healthcare
5%
hospitals
5%
network engineer
5%
customer support engineer
5%
it customer support
5%
html
5%
network support
5%
sc clearance
5%
it helpdesk
5%
j2ee
5%
software
5%
sc security cleared
5%
java
5%
technical
5%
security clearance
5%
it support engineer
5%
javascript
5%
technician
5%
infrastructure
5%
it support technician
5%
lims
5%
fault finding
5%
network infrastructure
5%
linux
5%
audio
5%
inkjet
5%
servers
5%
oracle
5%
broadcasting
5%
site visits
5%
server
5%
vmware
5%
2nd line support engineer
5%
application
5%
technical training
5%
voip
5%
3rd line infrastructure engineer
5%
linx
5%
it technician
5%
crm
5%
microsoft technologies
5%
infrastructure engineer
5%
ccna
5%
music technology
5%
backup
5%
3rd line support
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.