Customer Support Engineer Skills you Need for your CV and Career in It & Telecoms

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Customer Support Engineer Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 86% of Customer Support Engineer job descriptions contained 1st line as a required skill.

Keywords / Skills

Popularity

1st line
86%
2nd line
86%
ict technician
86%
information technology
86%
it systems support
86%
it systems technician
86%
it technician
86%
technical support engineer
86%
customer services
58%
customer support
58%
remote support
58%
technical customer support
58%
it systems engineer
15%
helpdesk
15%
it engineer
15%
network engineer
15%
windows
15%
telephone manner
15%
technical support
15%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.