Customer Support Engineer Skills you Need for your CV and Career in It & Telecoms

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Customer Support Engineer Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 32% of Customer Support Engineer job descriptions contained technical support as a required skill.

Keywords / Skills

Popularity

technical support
32%
communication skills
29%
problem solving
20%
helpdesk
16%
customer support
16%
windows
12%
telephone manner
12%
network
12%
cloud
12%
troubleshooting
12%
object oriented
8%
service desk
8%
2nd line
8%
communications
8%
electrical
8%
electronic
8%
install
8%
linux
8%
cisco
8%
ex forces
8%
liverpool
8%
maintenance
8%
customer services
8%
navy
8%
networking
8%
radar
8%
telecomms
8%
weapons
8%
worldwide
8%
engineering
8%
microsoft
8%
1st line
4%
microsoft office
4%
network security
4%
msp practitioner
4%
remote desktop
4%
software solutions
4%
scrum
4%
technical service desk analyst
4%
analytical skills
4%
2nd line support
4%
digital forensics
4%
system architects
4%
product training
4%
software
4%
work ethic
4%
written communication
4%
software engineers
4%
software development
4%
active directory
4%
c#
4%
customer technical support
4%
agile
4%
product support
4%
.net
4%
technical skills
4%
3rd line support
4%
citrix
4%
microsoft sql server
4%
vmware infrastructure
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.