Customer Support Engineer Skills you Need for your CV and Career in It & Telecoms
Customer Support Engineer Skills List in It & Telecoms
Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 30% of Customer Support Engineer job descriptions contained 2nd line as a required skill.
Keywords / Skills
Popularity
2nd line
30%
technical support
26%
customer support
23%
1st line
23%
communication skills
20%
technical support engineer
20%
technical customer support
20%
tech support
20%
it systems technician
20%
ict technician
20%
information technology
20%
it technician
20%
it systems support
20%
problem solving
13%
helpdesk
10%
networking
10%
engineering
7%
customer services
7%
object oriented
7%
troubleshooting
7%
cloud
7%
network
7%
telephone manner
7%
windows
7%
communications
7%
electrical
7%
electronic
7%
install
7%
linux
7%
cisco
7%
ex forces
7%
liverpool
7%
maintenance
7%
navy
7%
radar
7%
telecomms
7%
weapons
7%
worldwide
7%
service desk
7%
microsoft office
7%
microsoft
7%
managed services
4%
vmware infrastructure
4%
active directory
4%
msp practitioner
4%
remote desktop
4%
technical skills
4%
windows azure
4%
wan
4%
computing
4%
microsoft sql server
4%
hardware support
4%
electronic hardware
4%
customer service
4%
computer hardware
4%
sdn
4%
sda
4%
ccnp
4%
aci
4%
software development
4%
technical service desk analyst
4%
digital forensics
4%
product training
4%
software
4%
work ethic
4%
written communication
4%
2nd line support
4%
system architects
4%
software engineers
4%
network security
4%
scrum
4%
customer technical support
4%
c#
4%
product support
4%
agile
4%
.net
4%
3rd line support
4%
citrix
4%
analytical skills
4%
Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.