Customer Support Engineer Skills you Need for your CV and Career in It & Telecoms

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Customer Support Engineer Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 32% of Customer Support Engineer job descriptions contained windows as a required skill.

Keywords / Skills

Popularity

windows
32%
networking
20%
2nd line
20%
azure
16%
css
12%
vmware
12%
javascript
12%
windows server
12%
service desk
12%
coding
8%
dns
8%
helpdesk
8%
scripting
8%
network
8%
bournemouth
8%
degree
8%
dorset
8%
graduate
8%
active directory
8%
low-code
8%
hardware
8%
omnichannel
8%
2nd line support
8%
poole
8%
remote
8%
ringwood
8%
software engineer
8%
infrastructure
8%
software testing
8%
uk
8%
windows 7/8/10
4%
aws
4%
help desk
4%
office 365
4%
microsoft
4%
cloud technologies
4%
html
4%
microsoft office
4%
server
4%
iso
4%
second line support
4%
networks
4%
troubleshooting
4%
support consultant
4%
3rd line support engineer
4%
o365
4%
vpn
4%
support engineer
4%
implementation manager
4%
3rd line
4%
1st/2nd line
4%
infrastructure engineer
4%
1st line
4%
servicedesk
4%
it manager
4%
engineer
4%
support officer
4%
it systems engineer
4%
desktop
4%
msp
4%
support technician
4%
microsoft servers
4%
tech support
4%
i.t
4%
network engineer
4%
servers
4%
mac os
4%
network support
4%
windows azure
4%
cisco
4%
line support
4%
senior it engineer
4%
citrix
4%
sip
4%
systems administrator
4%
it support
4%
linux
4%
customer service
4%
service skills
4%
tcp/ip
4%
telecoms
4%
microsoft 365
4%
ms windows
4%
technical support
4%
voip
4%
virtualisation
4%
software
4%
technical skills
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.