Below we've put together a list of the skills needed for Customer Support Assistant. We ranked the top skills based on the percentage of Customer Support Assistant job descriptions they appeared on. For example, 16% of Customer Support Assistant job descriptions contained Customer Service as a skill.
The most common skills found on Customer Support Assistant job descriptions in 2021.
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One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service4.6 (71)
Master Customer Service using this practical customer care course4.7 (7,907)
Enhance your customer support and truly differentiate yourself from your competition!4.4 (7,528)
By The Customer Support School5.0 (2)
For you and your team to be successful in providing great customer service, start by putting your customer first4.3 (2,017)
Professional Development English3.0 (2)
Be guided on understanding the modern customer and how their needs have changed over time4.4 (3,603)
How to keep your head when everyone else is losing theirs4.5 (9,786)
The Journey to 5 Stars: How To Deliver Extreme Satisfaction To Your Customers3.6 (6)
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills4.7 (11)
Creating a Customer Service advantage in Your department or business through communication and Customer Management4.0 (2,020)
How to provide great customer support using Zendesk, a course for beginners4.7 (387)
IT Fundamentals CompTIA IT Fundamentals IT Fundamentals IT Support Desktop Support Computer Hardware Computer Architect5.0 (6)
Customer Service Sells. Great customer service experiences are a joy to us all, be the person customers rave about4.6 (94)
Turn Listening into Fantastic Results4.4 (2,448)
Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.4.5 (2,553)
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.4.4 (1,613)
Improve Customer Experience by Learning How To Give Customer Service People Remember, Talk About & Comes Back to.4.6 (42)
Deliver an Exceptional Experience4.3 (2,151)
Creating customer value4.7 (33)