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Customer Support Assistant Skills in Customer Service

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Top Customer Support Assistant skills in Customer Service

Below we've put together a list of the skills needed for Customer Support Assistant. We ranked the top skills based on the percentage of Customer Support Assistant job descriptions they appeared on. For example, 16% of Customer Support Assistant job descriptions contained Customer Service as a skill.

The most common skills found on Customer Support Assistant job descriptions in 2021.

Keywords Popularity
Customer Service
16%
Call Centre
5%

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Online Courses for Customer Support Assistant

One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.

Customer Service, Customer Support, And Customer Experience

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service

Udemy logo 4.6 (71)
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View Details on Udemy

Customer Service Mastery: Delight Every Customer

Master Customer Service using this practical customer care course

Udemy logo 4.7 (7,907)
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View Details on Udemy

Brilliant Customer Service: How to Impress your Customers!

Enhance your customer support and truly differentiate yourself from your competition!

Udemy logo 4.4 (7,528)
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View Details on Udemy

Customer Support Team Leader Mastery Certification

By The Customer Support School

Udemy logo 5.0 (2)
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View Details on Udemy

Customer | How to Build a Customer Service Strategy

For you and your team to be successful in providing great customer service, start by putting your customer first

Udemy logo 4.3 (2,017)
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View Details on Udemy

Training for Customer service & Support

Professional Development English

Udemy logo 3.0 (2)
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View Details on Udemy

Customer | How to Understand Customer Needs

Be guided on understanding the modern customer and how their needs have changed over time

Udemy logo 4.4 (3,603)
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View Details on Udemy

Customer Service: Soft Skills Fundamentals

How to keep your head when everyone else is losing theirs

Udemy logo 4.5 (9,786)
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View Details on Udemy

Customer Service & Support Excellence: Advanced Soft Skills

The Journey to 5 Stars: How To Deliver Extreme Satisfaction To Your Customers

Udemy logo 3.6 (6)
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View Details on Udemy

Customer Service Training: Dealing with Difficult Customers

Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills

Udemy logo 4.7 (11)
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View Details on Udemy

Start Improving Customer Service

Creating a Customer Service advantage in Your department or business through communication and Customer Management

Udemy logo 4.0 (2,020)
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View Details on Udemy

Zendesk for Customer Service Agents Training Course

How to provide great customer support using Zendesk, a course for beginners

Udemy logo 4.7 (387)
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View Details on Udemy

IT Fundamentals Information Technology Essentials IT Support

IT Fundamentals CompTIA IT Fundamentals IT Fundamentals IT Support Desktop Support Computer Hardware Computer Architect

Udemy logo 5.0 (6)
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View Details on Udemy

Customer Service Superstardom: Customers Will Love You

Customer Service Sells. Great customer service experiences are a joy to us all, be the person customers rave about

Udemy logo 4.6 (94)
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View Details on Udemy

Customer Success | How to Understand Your Customers

Turn Listening into Fantastic Results

Udemy logo 4.4 (2,448)
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View Details on Udemy

Customer Service English Essentials

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.

Udemy logo 4.5 (2,553)
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View Details on Udemy

Customer Experience Management (CX): MASTERCLASS 2021

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.

Udemy logo 4.4 (1,613)
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View Details on Udemy

Customer Service Training | Get Satisfied & Happy Customers

Improve Customer Experience by Learning How To Give Customer Service People Remember, Talk About & Comes Back to.

Udemy logo 4.6 (42)
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View Details on Udemy

Customer Success | How to Actively Engage Your Customers

Deliver an Exceptional Experience

Udemy logo 4.3 (2,151)
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View Details on Udemy

How to unlock unique customer value

Creating customer value

Udemy logo 4.7 (33)
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View Details on Udemy