Customer Support Analyst Skills you Need for your CV and Career in Customer Service

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Customer Support Analyst Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Analyst role. We ranked the top skills based on the percentage of Customer Support Analyst job descriptions they appeared on. For example, 17% of Customer Support Analyst job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
17%
ux
17%
reporting
17%
finance
17%
cx
17%
analyst
17%
change management
17%
training
17%
technical support
17%
tablets
17%
communication skills
17%
net zero
17%
mission zero
17%
environmental
17%
customer support
17%
client services manager
17%
customer service advisor
17%
customer service
17%
customer care
17%
administration
17%
service delivery manager
17%
senior customer service manager
17%
quality manager
17%
q
17%
operations manager
17%
operations assistant
17%
customer support manager
17%
customer services manager
17%
customer operations manager
17%
contact centre manager
17%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Analyst skills and keywords or scan your CV to get a personalised score.