Customer Support Agent Skills you Need for your CV and Career in Customer Service

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Customer Support Agent Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Agent role. We ranked the top skills based on the percentage of Customer Support Agent job descriptions they appeared on. For example, 86% of Customer Support Agent job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
86%
customer support
43%
customer service advisor
29%
booking agent
15%
multi tasking
15%
ms office
15%
computer literate
15%
answering telephones
15%
customer service assistant
15%
collections advisor
15%
call handler
15%
call centre agent
15%
administrator
15%
service agent
15%
customer service executive
15%
cars
15%
collections
15%
automotive
15%
auto
15%
german
15%
telesales
15%
financial services
15%
call centre
15%
customer service agent
15%
collections agent
15%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Agent skills and keywords or scan your CV to get a personalised score.