Customer Services Skills for your CV in the Customer Service Industry

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Customer Services Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 59% of Customer Services job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
59%
customer services
36%
admin
18%
advisor
12%
enquiries
12%
administrative duties
12%
communication skills
12%
call centre
12%
supervisory experience
6%
office support
6%
estimates
6%
graphics
6%
assistant
6%
signage
6%
customer relations
6%
administrator
6%
charity
6%
car
6%
customer
6%
communications
6%
pharmaceutical
6%
retail
6%
sap
6%
customer services administrator
6%
customer satisfaction
6%
customer service advisor
6%
wholesale
6%
billing
6%
insurance
6%
administrative support
6%
organisational skills
6%
customer care
6%
process improvement
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.