Customer Services Skills you Need for your CV and Career in Customer Service

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Customer Services Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 59% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
59%
customer services
42%
communication skills
17%
quotations
9%
documentation
9%
sales
9%
flexibility
9%
consultant
9%
telephone manner
9%
customer advisor
9%
enquiries
9%
policies
9%
account manager
9%
contact centre
9%
customer service administrator
9%
interaction
9%
customer service assistant
9%
property management
9%
queries
9%
admin
9%
customer service advisor
9%
administration
9%
lighting
9%
general administration
9%
technology solutions
9%
microsoft office
9%
price quotes
9%
administrative
9%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.