Customer Services Skills you Need for your CV and Career in Banking

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Customer Services Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 50% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
financial services
41%
call centre
23%
contact centre
19%
graduate level
19%
private banking
19%
relationship management
14%
banking
14%
client services
14%
complaints
10%
customer complaints
10%
lending
10%
finance
10%
fair value
10%
arabic
10%
retail banking
10%
product lifecycle management
10%
product analysis
10%
global trade and receivables finance
5%
aml
5%
commercial awareness
5%
guarantees
5%
transaction monitoring
5%
fraud
5%
edd
5%
cdd
5%
implementation
5%
stakeholder management
5%
telephone
5%
trade
5%
compliance
5%
credit card
5%
premier
5%
premier relationship officer
5%
relationship
5%
branch manager
5%
leasing
5%
banking assistant
5%
cemap
5%
client relationships
5%
asset
5%
asset management
5%
complaint management
5%
fsa
5%
german speaker
5%
investment
5%
client relationship manager
5%
communication skills
5%
knowledge of financial services
5%
sales
5%
clearing
5%
collections
5%
direct debit
5%
mandates
5%
client relations
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.