Customer Services Skills you Need for your CV and Career in Banking

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Customer Services Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 53% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
financial services
31%
call centre
18%
aml
14%
graduate level
14%
contact centre
14%
client services
14%
banking
14%
lending
9%
implementation
9%
branch manager
9%
relationship
9%
premier relationship officer
9%
premier
9%
private banking
9%
relationship management
9%
cdd
9%
edd
9%
fraud
9%
transaction monitoring
9%
excel
5%
computer engineering
5%
information technology
5%
microsoft office
5%
software engineering
5%
account opening
5%
bank
5%
branch banking
5%
cash handling
5%
cso
5%
kyc
5%
operations
5%
sales
5%
administrative
5%
data
5%
due diligence
5%
telephone manner
5%
computing
5%
complaints
5%
financial crime analyst
5%
analyst
5%
customer facing roles
5%
cash handling experience
5%
administration
5%
commercial awareness
5%
global trade and receivables finance
5%
guarantees
5%
stakeholder management
5%
telephone
5%
trade
5%
customer complaints
5%
credit card
5%
compliance
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.