Customer Services Team Leader Skills you Need for your CV and Career in Customer Service

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Customer Services Team Leader Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Team Leader role. We ranked the top skills based on the percentage of Customer Services Team Leader job descriptions they appeared on. For example, 70% of Customer Services Team Leader job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
70%
team leader
30%
call centre
20%
customer satisfaction
20%
supervising
20%
customer experience
20%
contact centre
20%
mentoring
10%
management skills
10%
leadership
10%
customer retention
10%
payroll services
10%
telephone manner
10%
pensions
10%
pension administration
10%
payroll
10%
customer services
10%
communication skills
10%
call logging
10%
telesales
10%
waste management
10%
waste
10%
skip hire
10%
manager
10%
hazardous waste
10%
demolition
10%
customer service manager
10%
construction
10%
asbestos
10%
customer complaints
10%
complaint management
10%
claims handling
10%
fos
10%
complaints
10%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Team Leader skills and keywords or scan your CV to get a personalised score.