Customer Services Team Leader Skills you Need for your CV and Career in Customer Service

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Customer Services Team Leader Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Team Leader role. We ranked the top skills based on the percentage of Customer Services Team Leader job descriptions they appeared on. For example, 63% of Customer Services Team Leader job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
contact centre
38%
team leader
25%
complaints
25%
fos
25%
hazardous waste
13%
claims handling
13%
complaint management
13%
customer complaints
13%
asbestos
13%
construction
13%
customer service manager
13%
demolition
13%
telephony
13%
manager
13%
skip hire
13%
waste
13%
waste management
13%
supervising
13%
customer experience
13%
communication skills
13%
telephone manner
13%
payroll
13%
customer services
13%
customer satisfaction
13%
call centre
13%
answering telephones
13%
answering phones
13%
organisational skills
13%
fast paced environment
13%
emergency services
13%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Team Leader skills and keywords or scan your CV to get a personalised score.