Below we've put together a list of the skills needed for Customer Services Team Leader. We ranked the top skills based on the percentage of Customer Services Team Leader job descriptions they appeared on. For example, 19% of Customer Services Team Leader job descriptions contained Customer Service as a skill.
The most common skills found on Customer Services Team Leader job descriptions in 2021.
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One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
By The Customer Support School5.0 (2)
Master Customer Service using this practical customer care course4.7 (7,911)
Beginners Guide To Team Building / Culture Change / Team Respect & Safety / Team Leader Development / Customer Care3.9 (68)
For you and your team to be successful in providing great customer service, start by putting your customer first4.3 (2,017)
A guide to the skills of leading teams, communication and decision-making.4.4 (2,888)
Become an expert at using Microsoft Teams to chat, collaborate, and get things done4.4 (12,118)
Build Java Web Services & REST API - RESTful & SOAP - with Spring & Spring Boot. Learn REST API & SOAP Web Services Now!4.4 (7,366)
Team Leadership, Inter-team communication skills, meeting management, risk & change management, conflict resolution3.6 (21)
The Core Activity of Continuous Improvement Every Team Member Should Know4.4 (2,609)
Enhance your customer support and truly differentiate yourself from your competition!4.4 (7,528)
Microsoft Teams Fundamentals and Essentials Teams Crash Course | Office 365 Teams for Business; Microsoft Teams Course4.0 (199)
These days everything’s moving online, even your team. Learn what it takes to form your team & lead, virtual style.4.4 (1,115)
Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship4.1 (35)
Leadership & Management Skills - Change Management- Lean BPM Management Skills - Team Management - Team Building4.5 (5,598)
Be guided on understanding the modern customer and how their needs have changed over time4.4 (3,605)
Learn Microsoft Teams with this A-Z Microsoft Teams course. Office 365 Teams for Business, Web/Desktop Microsoft Teams4.2 (159)
How to Optimize the Effectiveness of Virtual Teams With Great Team Leadership4.4 (2,277)
Discover better team working through winning the hearts and minds and developing emotional intelligence in the workplace4.4 (5,312)
Team Building Activities - Leading Virtual Teams - Make Remote Work Work4.3 (1,082)
Learn Object-Oriented Programming (OOP) Step-by-Step with Real-Life Projects Using Python - 20204.1 (11)