Customer Services Team Leader Skills you Need for your CV and Career in Customer Service

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Customer Services Team Leader Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Team Leader role. We ranked the top skills based on the percentage of Customer Services Team Leader job descriptions they appeared on. For example, 80% of Customer Services Team Leader job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
80%
call centre
40%
customer satisfaction
40%
team leader
40%
mentoring
20%
management skills
20%
leadership
20%
telesales
20%
customer retention
20%
supervising
20%
customer experience
20%
contact centre
20%
payroll services
20%
telephone manner
20%
pensions
20%
pension administration
20%
payroll
20%
customer services
20%
call logging
20%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Services Team Leader skills and keywords or scan your CV to get a personalised score.