Top Customer Services Team Leader skills in Customer Service
Below we've put together a list of the skills needed for Customer Services Team Leader. We ranked the top skills based on the percentage of Customer Services Team Leader job descriptions they appeared on. For example, 19% of Customer Services Team Leader job descriptions contained Customer Service as a skill.
The most common skills found on Customer Services Team Leader job descriptions in 2021.
| Keywords | Popularity |
|---|---|
| Customer Service | 19% |
| Team Leader | 8% |
Unlock the power of CVScan to see the 75 remaining skills.
Unlimited CV Scans / Access to all the Top Skills for 30 Days for 9.99 only.
One Off Payment, No Subscription.
100% Money Back Guarantee.
24/7 Support.
Jobs near you
Online Courses for Customer Services Team Leader
One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
Customer Support Team Leader Mastery Certification
By The Customer Support School
5.0 (2)
Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course
4.7 (7,911)Supervisor Training - Team Leader Skills - 5 Courses In 1
Beginners Guide To Team Building / Culture Change / Team Respect & Safety / Team Leader Development / Customer Care
3.9 (68)Customer | How to Build a Customer Service Strategy
For you and your team to be successful in providing great customer service, start by putting your customer first
4.3 (2,017)Team Facilitation: The Core Skill of Great Team Leaders
A guide to the skills of leading teams, communication and decision-making.
4.4 (2,888)Mastering Microsoft Teams (2020)
Become an expert at using Microsoft Teams to chat, collaborate, and get things done
4.4 (12,118)Master Java Web Services and RESTful API with Spring Boot
Build Java Web Services & REST API - RESTful & SOAP - with Spring & Spring Boot. Learn REST API & SOAP Web Services Now!
4.4 (7,366)Team Leader Fundamentals for New and Developing Team Leaders
Team Leadership, Inter-team communication skills, meeting management, risk & change management, conflict resolution
3.6 (21)Lean Problem-Solving for Team Members and Leaders
The Core Activity of Continuous Improvement Every Team Member Should Know
4.4 (2,609)Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!
4.4 (7,528)Microsoft Teams: Teams Essentials for the workplace
Microsoft Teams Fundamentals and Essentials Teams Crash Course | Office 365 Teams for Business; Microsoft Teams Course
4.0 (199)Form Your Virtual Team & Lead Your Virtual Team
These days everything’s moving online, even your team. Learn what it takes to form your team & lead, virtual style.
4.4 (1,115)Customer Service & Team Building Training Course
Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship
4.1 (35)Management Skills - Team Leadership Skills Masterclass 2021
Leadership & Management Skills - Change Management- Lean BPM Management Skills - Team Management - Team Building
4.5 (5,598)Customer | How to Understand Customer Needs
Be guided on understanding the modern customer and how their needs have changed over time
4.4 (3,605)Microsoft Teams - Master Microsoft Teams
Learn Microsoft Teams with this A-Z Microsoft Teams course. Office 365 Teams for Business, Web/Desktop Microsoft Teams
4.2 (159)Leading Virtual Teams - A Quick Course
How to Optimize the Effectiveness of Virtual Teams With Great Team Leadership
4.4 (2,277)Developing Emotional Intelligence in Teams
Discover better team working through winning the hearts and minds and developing emotional intelligence in the workplace
4.4 (5,312)Virtual Teams - Design your successful remote team culture
Team Building Activities - Leading Virtual Teams - Make Remote Work Work
4.3 (1,082)Object Oriented Programming Masterclass with Python A-Z™
Learn Object-Oriented Programming (OOP) Step-by-Step with Real-Life Projects Using Python - 2020
4.1 (11)