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Customer Services Team Leader Skills in Customer Service

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Top Customer Services Team Leader skills in Customer Service

Below we've put together a list of the skills needed for Customer Services Team Leader. We ranked the top skills based on the percentage of Customer Services Team Leader job descriptions they appeared on. For example, 19% of Customer Services Team Leader job descriptions contained Customer Service as a skill.

The most common skills found on Customer Services Team Leader job descriptions in 2021.

Keywords Popularity
Customer Service
19%
Team Leader
8%

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Online Courses for Customer Services Team Leader

One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.

Customer Support Team Leader Mastery Certification

By The Customer Support School

Udemy logo 5.0 (2)
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Customer Service Mastery: Delight Every Customer

Master Customer Service using this practical customer care course

Udemy logo 4.7 (7,911)
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Supervisor Training - Team Leader Skills - 5 Courses In 1

Beginners Guide To Team Building / Culture Change / Team Respect & Safety / Team Leader Development / Customer Care

Udemy logo 3.9 (68)
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Customer | How to Build a Customer Service Strategy

For you and your team to be successful in providing great customer service, start by putting your customer first

Udemy logo 4.3 (2,017)
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Team Facilitation: The Core Skill of Great Team Leaders

A guide to the skills of leading teams, communication and decision-making.

Udemy logo 4.4 (2,888)
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Mastering Microsoft Teams (2020)

Become an expert at using Microsoft Teams to chat, collaborate, and get things done

Udemy logo 4.4 (12,118)
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Master Java Web Services and RESTful API with Spring Boot

Build Java Web Services & REST API - RESTful & SOAP - with Spring & Spring Boot. Learn REST API & SOAP Web Services Now!

Udemy logo 4.4 (7,366)
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Team Leader Fundamentals for New and Developing Team Leaders

Team Leadership, Inter-team communication skills, meeting management, risk & change management, conflict resolution

Udemy logo 3.6 (21)
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Lean Problem-Solving for Team Members and Leaders

The Core Activity of Continuous Improvement Every Team Member Should Know

Udemy logo 4.4 (2,609)
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Brilliant Customer Service: How to Impress your Customers!

Enhance your customer support and truly differentiate yourself from your competition!

Udemy logo 4.4 (7,528)
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Microsoft Teams: Teams Essentials for the workplace

Microsoft Teams Fundamentals and Essentials Teams Crash Course | Office 365 Teams for Business; Microsoft Teams Course

Udemy logo 4.0 (199)
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Form Your Virtual Team & Lead Your Virtual Team

These days everything’s moving online, even your team. Learn what it takes to form your team & lead, virtual style.

Udemy logo 4.4 (1,115)
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Customer Service & Team Building Training Course

Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship

Udemy logo 4.1 (35)
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Management Skills - Team Leadership Skills Masterclass 2021

Leadership & Management Skills - Change Management- Lean BPM Management Skills - Team Management - Team Building

Udemy logo 4.5 (5,598)
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Customer | How to Understand Customer Needs

Be guided on understanding the modern customer and how their needs have changed over time

Udemy logo 4.4 (3,605)
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Microsoft Teams - Master Microsoft Teams

Learn Microsoft Teams with this A-Z Microsoft Teams course. Office 365 Teams for Business, Web/Desktop Microsoft Teams

Udemy logo 4.2 (159)
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Leading Virtual Teams - A Quick Course

How to Optimize the Effectiveness of Virtual Teams With Great Team Leadership

Udemy logo 4.4 (2,277)
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Developing Emotional Intelligence in Teams

Discover better team working through winning the hearts and minds and developing emotional intelligence in the workplace

Udemy logo 4.4 (5,312)
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Virtual Teams - Design your successful remote team culture

Team Building Activities - Leading Virtual Teams - Make Remote Work Work

Udemy logo 4.3 (1,082)
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Object Oriented Programming Masterclass with Python A-Z™

Learn Object-Oriented Programming (OOP) Step-by-Step with Real-Life Projects Using Python - 2020

Udemy logo 4.1 (11)
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