Customer Services Team Leader Skills you Need for your CV and Career in Customer Service

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Customer Services Team Leader Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Team Leader role. We ranked the top skills based on the percentage of Customer Services Team Leader job descriptions they appeared on. For example, 50% of Customer Services Team Leader job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
team leader
50%
customer services
20%
communication skills
20%
call centre
20%
logistics
10%
import export
10%
logistics management
10%
manager
10%
negotiation
10%
orders
10%
quotations
10%
sales
10%
supervisor
10%
team management
10%
outbound
10%
retentions
10%
document management
10%
administration
10%
inbound
10%
databases
10%
customer service team leader
10%
ms office
10%
reception
10%
people manager
10%
front facing
10%
team leadership
10%
supervisory experience
10%
management
10%
ecommerce
10%
customer services team leader
10%
b2c
10%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Team Leader skills and keywords or scan your CV to get a personalised score.