Customer Services Specialist Skills for your CV in the Customer Service Industry

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Customer Services Specialist Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Customer Services Specialist role. We ranked the top skills based on the percentage of Customer Services Specialist job descriptions they appeared on. For example, 68% of Customer Services Specialist job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
68%
telesales
22%
sales
18%
negotiation
15%
objection handling
15%
call centre
15%
telephone manner
11%
customer service advisor
11%
microsoft office
8%
collections
8%
client services
8%
financial services
8%
customer service executive
8%
banking
8%
outbound calls
8%
peterborough
8%
communication skills
8%
power automate
4%
customer service agent
4%
customer services administrator
4%
client support
4%
customer queries
4%
customer service assistant
4%
customer retention
4%
customer complaints
4%
debt
4%
call monitoring
4%
retention
4%
administrative
4%
fca
4%
account manager
4%
community management
4%
financial
4%
customer support
4%
customer services
4%
fitness
4%
sports
4%
engineering
4%
debt management
4%
housing
4%
gym
4%
zendesk
4%
technology
4%
mandarin
4%
programme manager
4%
health and wellbeing
4%
motor finance
4%
workflow
4%
first call
4%
senior
4%
customer services advisor
4%
spanish
4%
assistant
4%
customer service representative
4%
vehicle finance
4%
building relationships
4%
aftersales
4%
currency
4%
sales calls
4%
calls
4%
call handler
4%
customer
4%
administrative support
4%
customer advisor
4%
documentation
4%
automation
4%
customer executive
4%
scanning
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Specialist skills and keywords or scan your CV to get a personalised score.