Customer Services Specialist Skills you Need for your CV and Career in Customer Service

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Customer Services Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Specialist role. We ranked the top skills based on the percentage of Customer Services Specialist job descriptions they appeared on. For example, 84% of Customer Services Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
84%
responding
34%
regulatory standards
34%
queries
34%
outbound calls
34%
finance
34%
customer care
34%
calls
34%
building relationships
34%
technology
17%
enquiries
17%
terminations
17%
account manager
17%
software development
17%
software
17%
reporting
17%
management
17%
time management
17%
telephone manner
17%
crm databases
17%
communication skills
17%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Services Specialist skills and keywords or scan your CV to get a personalised score.