Customer Services Specialist Skills you Need for your CV and Career in Customer Service

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Customer Services Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Specialist role. We ranked the top skills based on the percentage of Customer Services Specialist job descriptions they appeared on. For example, 84% of Customer Services Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
84%
customer services
25%
financial services
25%
administration
17%
collections
17%
debt management
17%
order processing
17%
call centre
17%
inbound
17%
merchant services
9%
complaints
9%
admin
9%
customer contact
9%
motor finance
9%
freight
9%
vehicle finance
9%
advisor
9%
contact centre
9%
calls
9%
outbound
9%
claims
9%
service sector
9%
insurance
9%
vulnerable customers
9%
outbound calls
9%
german
9%
russian
9%
sales administration
9%
french
9%
inquiries
9%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Specialist skills and keywords or scan your CV to get a personalised score.