Customer Services Manager Skills you Need for your CV and Career in Customer Service

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Customer Services Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 67% of Customer Services Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
67%
customer service advisor
20%
client relationship
20%
employee benefits
14%
customer service manager
14%
business support
14%
support team leader
14%
customer services manager
14%
client support administrator
14%
client services team leader
14%
client services support
14%
management
14%
customer services executive
7%
travel advisor
7%
travel consultant
7%
travel sales
7%
cruise consultant
7%
cruise sales
7%
retail travel
7%
client service
7%
client services manager
7%
operations
7%
customer service consultant
7%
customer service representative
7%
customer services
7%
queries
7%
customer support
7%
inbound sales advisor
7%
collaboration
7%
concerts
7%
entertainment industry
7%
live events
7%
crm
7%
contact centre
7%
financial institutions
7%
performance management
7%
quality assurance
7%
customer experience
7%
service management
7%
software
7%
account management
7%
contractors
7%
cruise
7%
documentation
7%
management skills
7%
manager
7%
payroll
7%
call centre
7%
administration duties
7%
crm databases
7%
joinery
7%
projects
7%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Services Manager skills and keywords or scan your CV to get a personalised score.