Customer Services Manager Skills you Need for your CV and Career in Customer Service

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Customer Services Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 50% of Customer Services Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
account manager
24%
customer services
24%
client services
12%
manager
12%
customer service manager
9%
waste management
9%
customer success manager
9%
customer success
9%
interpersonal skills
6%
powerpoint
6%
client support
6%
customer excellence manager
6%
customer services executive
6%
customer services manager
6%
customer success consultant
6%
customer success executive
6%
experienced customer services manager
6%
account management
6%
client relations
6%
customer relations manager
6%
front of house
6%
reception manager
6%
retail manager
6%
visitor services manager
6%
visitor services team leader
6%
german
6%
supervisor
6%
wellness
6%
asbestos
6%
microsoft office
6%
construction
6%
demolition
6%
saas
6%
project management
6%
hazardous waste
6%
waste
6%
skip hire
6%
communicator
3%
inbound
3%
team leader
3%
bathrooms
3%
spanish
3%
medical
3%
healthcare
3%
customer service team leader
3%
print
3%
couriers
3%
administration
3%
portals
3%
sales
3%
recalls
3%
organisational skills
3%
packaging
3%
purchase orders
3%
engineer
3%
strong admin
3%
great communication skills
3%
organised
3%
positive attitude
3%
customer service representative
3%
account managing
3%
service delivery
3%
analytical skills
3%
cross selling
3%
project administration
3%
system implementation
3%
upselling
3%
saas solutions
3%
customer service supervisor
3%
engineering
3%
mechanical
3%
technical
3%
warranty
3%
call centre
3%
customer support manager
3%
appointments
3%
calls
3%
telesales
3%
communication skills
3%
events
3%
technology
3%
training
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Services Manager skills and keywords or scan your CV to get a personalised score.