Customer Services Manager Skills you Need for your CV and Career in Customer Service
Customer Services Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 48% of Customer Services Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
48%
customer service manager
30%
customer services
24%
management
18%
accessories
12%
financial services
12%
management skills
12%
customer services manager
12%
customer service management
12%
retail
12%
manager
12%
jewellery
12%
fashion
12%
customer experience manager
12%
beauty
12%
member services manager
6%
administration
6%
office manager
6%
escalation process
6%
process improvement
6%
staff training
6%
customer complaints
6%
it literate
6%
microsoft
6%
telephone calls
6%
account manager
6%
strategic planning
6%
performance reviews
6%
contact centre
6%
team management
6%
team leader
6%
mortgage advisor
6%
sales
6%
fmcg
6%
customer services supervisor
6%
Improve your CV's success rate by using these Customer Services Manager skills and keywords or scan your CV to get a personalised score.