Customer Services Manager Skills for your CV in the Customer Service Industry

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Customer Services Manager Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 46% of Customer Services Manager job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
46%
customer service management
28%
manager
19%
contact centre
19%
team leader
19%
account manager
19%
call centre
19%
customer services
19%
admin
19%
financial services
19%
customer support
19%
finance
10%
health & safety
10%
management skills
10%
ms office
10%
complaints
10%
communication skills
10%
leadership
10%
insurance
10%
organisational skills
10%
management
10%
people skills
10%
retentions
10%
time management
10%
administration
10%
deliveries
10%
invoices
10%
customer services manager
10%
sales order processing
10%
scale-up
10%
collections
10%
customer care
10%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Manager skills and keywords or scan your CV to get a personalised score.