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Customer Services Manager Skills in Customer Service

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The Top Customer Services Manager Skills in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 10% of Customer Services Manager job descriptions contained customer service as a skill.

Skills

Popularity

customer service
10%
team management
7%
sales
6%
customer services
5%
customer services manager
5%
orders
4%
team leader
4%
account management
4%
account manager
4%
relationship management
4%
call centre manager
4%
sales management
4%
sales motivation
4%
contact centre
4%
sales team
4%
back office
3%
financial services
3%
management
3%
customer queries
2%
production
2%
tracking
2%
calls
2%
manager
2%
communicator
2%
manufacturing
2%
customer accounts
2%
supervisor
2%
organisational skills
1%
admin
1%
quality control
1%
management skills
1%
sales administration
1%
commercial awareness
1%
microsoft crm
1%
order processing
1%
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