Customer Services Agent Skills you Need for your CV and Career in Customer Service
Customer Services Agent Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services Agent role. We ranked the top skills based on the percentage of Customer Services Agent job descriptions they appeared on. For example, 44% of Customer Services Agent job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
44%
contact centre
25%
customer service advisor
25%
call centre
19%
crm
13%
contact centre agent
13%
customer service agent
13%
hybrid
13%
technical support
13%
customer care
13%
customer services
13%
technology
13%
insurance
7%
office based
7%
booking system
7%
excel
7%
inbound calls
7%
consumer debt
7%
customer complaints
7%
egham
7%
debt management
7%
customer support
7%
e-commerce
7%
order processing
7%
complaints
7%
call centre agent
7%
customer satisfaction
7%
work from home
7%
responding
7%
account manager
7%
collections
7%
finance
7%
attention to detail
7%
credit
7%
fintech
7%
Improve your CV's success rate by using these Customer Services Agent skills and keywords or scan your CV to get a personalised score.