Customer Services Agent Skills you Need in the Customer Service Industry

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Customer Services Agent Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Customer Services Agent role. We ranked the top skills based on the percentage of Customer Services Agent job descriptions they appeared on. For example, 10% of Customer Services Agent job descriptions contained customer services as a skill.

Skills

Popularity

customer services
10%
customer service agent
9%
customer services administrator
8%
customer service
7%
internal account advisor
5%
call centre
5%
customer service adviser
3%
contact centre
3%
customer service advisor
3%
inbound sales
3%
customer services agent
3%
calls
2%
customer support
2%
claims advisor
2%
administrator
2%
collections agent
2%
customer service manager
2%
credit controller
2%
office administrator
2%
customer account manager
2%
communication skills
2%
office manager
2%
customer sales advisor
2%
office support
2%
customer services advisor
2%
inbound calls
2%
sales administrator
2%
debt collection
2%
training
2%
customer service officer
2%
inbound sales advisor
2%
customer service representative
2%
customer care
2%
call center
2%
call centre agent
2%
retail
1%
sales
1%
claims handling
1%
claims
1%
sales executive
1%
admin
1%
administration
1%
queries
1%
pc literate
1%
phone calls
1%
poole
1%
couriers
1%
customer satisfaction
1%
customer service assistant
1%
freight
1%
outbound sales
1%

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