Customer Services Agent Skills you Need for your CV and Career in Customer Service

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Customer Services Agent Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Agent role. We ranked the top skills based on the percentage of Customer Services Agent job descriptions they appeared on. For example, 40% of Customer Services Agent job descriptions contained customer service agent as a required skill.

Keywords / Skills

Popularity

customer service agent
40%
customer service executive
40%
customer services
40%
customer services administrator
40%
internal account advisor
40%
internal accounts
40%
sales administrator
40%
customer service
30%
customer service advisor
30%
customer care
20%
call centre
20%
contact centre
20%
client services
10%
customer service representative
10%
customer services officer
10%
sales support assistant
10%
sales support executive
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Services Agent skills and keywords or scan your CV to get a personalised score.