Customer Service Skills for your CV in the Customer Service Industry
Customer Service Skills List in the Customer Service Industry
Below we have compiled a list of the most popular skills for a Customer Service role. We ranked the top skills based on the percentage of Customer Service job descriptions they appeared on. For example, 75% of Customer Service job descriptions contained customer service as a required skill.
Skills
Popularity
customer service
75%
retail
17%
calls
17%
inbound
17%
customer service advisor
17%
customer service agent
17%
account manager
9%
computer literate
9%
homeworking
9%
building relationships
9%
english grammar
9%
hybrid working
9%
dashboard
9%
multi tasking
9%
inbound customer service
9%
enquiries
9%
accurate record keeping
9%
policies
9%
healthcare
9%
administration duties
9%
representative
9%
hospitality
9%
customer satisfaction
9%
work from home
9%
advisor
9%
customer service assistant
9%
sales
9%
time management
9%
collections
9%
amazon
9%
collections advisor
9%
customer retention
9%
call centre
9%
collections agent
9%
help desk
9%
communication skills
9%
order processing
9%
lloyds
9%
customer service administrator
9%
outbound
9%
perm
9%
outbound calls
9%
temp
9%
sales administration
9%
calming
9%
customer service representative
9%
Improve your CV's success rate by using these Customer Service skills and keywords or scan your CV to get a personalised score.