Customer Service Skills you Need for your CV and Career in Customer Service
Customer Service Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service role. We ranked the top skills based on the percentage of Customer Service job descriptions they appeared on. For example, 92% of Customer Service job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
92%
customer service advisor
20%
inbound
16%
outbound
16%
crm
12%
administration
12%
customer service representative
12%
calls
12%
customer care
12%
cyber security
12%
software
12%
admin
12%
advisor
8%
administrative
8%
manchester
8%
communication skills
8%
manchester city centre
8%
receptionist
8%
stock management
4%
salford
4%
customer service manager
4%
customer service support
4%
hospitality
4%
customer advisor
4%
engineering
4%
call centre
4%
client team enquiries assistant
4%
sales
4%
customer services executive
4%
administrator
4%
complaints
4%
enquiries advisor
4%
agent
4%
queries
4%
enquiries assistant
4%
call
4%
service skills
4%
front of house assistant
4%
representative
4%
customer accounts
4%
team leader
4%
microsoft word
4%
bank
4%
insurance
4%
computer literate
4%
banking
4%
customer support
4%
customer
4%
renewals advisor
4%
customer operations
4%
first direct
4%
customer relations
4%
inbound calls
4%
Improve your CV's success rate by using these Customer Service skills and keywords or scan your CV to get a personalised score.