Customer Service Skills you Need for your CV and Career in Customer Service
Customer Service Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service role. We ranked the top skills based on the percentage of Customer Service job descriptions they appeared on. For example, 87% of Customer Service job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
87%
administrative
20%
customer services
14%
call centre
14%
construction
7%
ms office
7%
proactive
7%
business administration
7%
customer complaints
7%
general administration
7%
logistics
7%
microsoft office
7%
order processing
7%
receptionist duties
7%
asbestos
7%
claims
7%
communication
7%
customer service manager
7%
demolition
7%
hazardous waste
7%
insurance
7%
manager
7%
skip hire
7%
waste
7%
waste management
7%
sales support
7%
admin
7%
advisor
7%
calls
7%
compressed air
7%
customer service advisor
7%
service engineers
7%
technical
7%
warranty
7%
contact centre
7%
customer care
7%
sales admin
7%
dynamic
7%
facilities
7%
helpdesk
7%
planner
7%
reception
7%
telephone
7%
events
7%
library
7%
clients
7%
computer literate
7%
Improve your CV's success rate by using these Customer Service skills and keywords or scan your CV to get a personalised score.