Customer Service Skills you Need for your CV and Career in Customer Service

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Customer Service Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service role. We ranked the top skills based on the percentage of Customer Service job descriptions they appeared on. For example, 100% of Customer Service job descriptions contained booking systems as a required skill.

Keywords / Skills

Popularity

booking systems
100%
customer satisfaction
100%
customer service
100%
management skills
100%
microsoft office
100%
organisational skills
100%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service skills and keywords or scan your CV to get a personalised score.