Customer Service Representative Skills you Need for your CV and Career in Retail

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Customer Service Representative Skills List in Retail

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 58% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
58%
jewellery
43%
luxury goods
43%
retail sales
43%
sales
31%
builders merchants
24%
building supplies
24%
construction supplies
24%
merchants
24%
area sales
24%
internal sales
16%
merchandiser
16%
operations
16%
call handler
8%
complaints advisor
8%
customer service advisor
8%
customer services
8%
customer services representative
8%
customer services support
8%
financial services
8%
telephone customer service representative
8%
branch manager
8%
business development manager
8%
depot manager
8%
construction
8%
paint
8%
plant hire
8%
greeting
8%
decorator centre
8%
interpersonal skills
8%
trade
8%
luxury
8%
wrapping
8%
degrees
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.