Customer Service Representative Skills you Need for your CV and Career in Retail

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Customer Service Representative Skills List in Retail

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 67% of Customer Service Representative job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
67%
retail
50%
field sales
34%
management
34%
customer service
34%
retail store manager
17%
hitchin
17%
shop
17%
social media
17%
regional sales
17%
administration duties
17%
organisational skills
17%
training
17%
builders
17%
builders merchants
17%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.