Customer Service Representative Skills you Need for your CV and Career in Retail

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Customer Service Representative Skills List in Retail

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 58% of Customer Service Representative job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
58%
management
43%
retail store manager
29%
retail
29%
administration duties
15%
customer service
15%
organisational skills
15%
training
15%
field sales
15%
hitchin
15%
regional sales
15%
shop
15%
social media
15%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.