Customer Service Representative Skills you Need in the Retail Industry

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Customer Service Representative Skills List in the Retail Industry

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 18% of Customer Service Representative job descriptions contained sales as a skill.

Skills

Popularity

sales
18%
customer service
15%
retail
15%
negotiation
6%
relationship management
6%
training
6%
customer interaction
3%
merchandising
3%
equestrian
3%
product promotion
3%
garden assistant
3%
stock replenishment
3%
garden centre
3%
retail sales
3%
customer services
3%
luxury
3%
communication skills
3%
account management
3%
customer driven
3%

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