Customer Service Representative Skills you Need for your CV and Career in Retail

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Customer Service Representative Skills List in Retail

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 75% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
75%
retail
50%
assistant
38%
survey
25%
wellness
13%
team leader
13%
nutrition
13%
health
13%
fitness
13%
customer service team leader
13%
training
13%
organisational skills
13%
administration duties
13%
waitress
13%
waiter
13%
valves
13%
underfloor heating
13%
serving
13%
restaurant
13%
hospitality
13%
builders
13%
bathrooms
13%
boilers
13%
trade
13%
sales
13%
management
13%
sales assistant
13%
retail sales assistant
13%
retail sales
13%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.