Customer Service Representative Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Representative Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 37% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
37%
excel
28%
database administrator
28%
administration
28%
customer service representative
10%
work orders
10%
administrative
10%
calculations
10%
client service
10%
customer service executive
10%
enquiries executive
10%
customer services
10%
customer services executive
10%
customer support
10%
organisational skills
10%
reliable
10%
client team enquiries assistant
10%
complaints administrator
10%
team leader
10%
manager
10%
customer service manager
10%
warehouse
10%
sales admin
10%
quotes
10%
admin
10%
general administration
10%
sales
10%
retail
10%
order processing
10%
call handler
10%
call centre
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.