Customer Service Operator Skills you Need for your CV and Career in Customer Service

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Customer Service Operator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Operator role. We ranked the top skills based on the percentage of Customer Service Operator job descriptions they appeared on. For example, 91% of Customer Service Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
91%
complaints
19%
customer information
19%
service availability
19%
tracking
19%
waste
19%
administration
19%
food industry
10%
terminations
10%
responding
10%
regulatory standards
10%
queries
10%
outbound calls
10%
finance
10%
building relationships
10%
customer care
10%
calls
10%
customer relationship management
10%
fmcg
10%
customer satisfaction
10%
logistics
10%
customer services
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Operator skills and keywords or scan your CV to get a personalised score.