Customer Service Operator CV Keywords & Skills in the Customer Service Industry

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Customer Service Operator Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Customer Service Operator role. We ranked the top skills based on the percentage of Customer Service Operator job descriptions they appeared on. For example, 94% of Customer Service Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
94%
administrative
27%
calls
20%
call centre
14%
management
14%
rail
14%
booking
14%
trainee
7%
email clients
7%
enquiries
7%
insurance
7%
communication skills
7%
data
7%
empathy
7%
overtime
7%
housing
7%
admin
7%
older adults
7%
bookings
7%
planning
7%
retail
7%
transport
7%
customer service operator
7%
aftersales
7%
coordinator
7%
storage
7%
aftersales advisor
7%
diary
7%
warehouse
7%
apprentice
7%
orders
7%
call center
7%
apprenticeship
7%
scheduling
7%
government
7%
automotive
7%
utilities
7%
public sector
7%
dealership
7%
bonus
7%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Operator skills and keywords or scan your CV to get a personalised score.