Customer Service Operator Skills you Need for your CV and Career in Customer Service

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Customer Service Operator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Operator role. We ranked the top skills based on the percentage of Customer Service Operator job descriptions they appeared on. For example, 64% of Customer Service Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
64%
waste
19%
tracking
19%
service availability
19%
customer information
19%
complaints
19%
call handler
19%
switchboard operator
14%
call centre
14%
communication skills
10%
customer care
10%
customer support
10%
call advisor
10%
administrator
10%
complaints handler
10%
social media
5%
telephone handler
5%
telephone operator
5%
administration
5%
public sector
5%
customer services
5%
communications
5%
rail
5%
customer service admin
5%
administrative
5%
general admin
5%
compliance
5%
bookings
5%
produce
5%
freight
5%
distribution
5%
quotations
5%
chester
5%
customer resolution
5%
operations
5%
tour operator
5%
travel
5%
travel agent
5%
travel industry
5%
receptionist
5%
retentions advisor
5%
purchase orders
5%
inbound
5%
customer service/call centre
5%
admin
5%
complaints officer
5%
customer service advisor
5%
customer service representative
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Operator skills and keywords or scan your CV to get a personalised score.