Customer Service Officer Skills you Need for your CV and Career in Customer Service
Customer Service Officer Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 88% of Customer Service Officer job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
88%
call centre
38%
communication skills
32%
helpdesk
25%
verification
25%
amazon
13%
help desk
13%
lloyds
13%
perm
13%
retail
13%
temp
13%
administration
13%
customer care
7%
complaints handler
7%
problem solving
7%
customer complaints
7%
customer experience
7%
customer service administrator
7%
escalation resolution
7%
customer service officer
7%
fca
7%
maintenance coordinator
7%
financial services
7%
out of hours
7%
advisor
7%
weekends
7%
exceptional verbal
7%
care
7%
weekends only
7%
interpersonal skills
7%
customer
7%
positive team player
7%
enquiries
7%
time management
7%
organisational skills
7%
written communication
7%
queries
7%
call logging
7%
tax
7%
data inputting
7%
confidentiality
7%
payment taking
7%
meet deadlines
7%
administrator
7%
administrative support
7%
call handler
7%
empathy
7%
Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.