Customer Service Officer Skills you Need for your CV and Career in Customer Service

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Customer Service Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 60% of Customer Service Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
call centre
19%
customer service representative
19%
customer services executive
19%
front of house assistant
15%
enquiries executive
15%
enquiries assistant
15%
enquiries advisor
15%
client team enquiries assistant
15%
customer support
12%
helpdesk
12%
telephone manner
12%
advice
8%
public sector jobs
8%
resident liaison officer
8%
project assistant
8%
customer service assistant
8%
public sector
8%
client services administrator
8%
contact centre
8%
client relationship manager
8%
surrey
8%
local government
8%
negotiation skills
8%
waste management
8%
housing
8%
waste disposal
8%
waste
8%
staff development
8%
recycling
8%
self motivated
8%
verification
8%
communication skills
8%
w
4%
telephone work
4%
adult social care
4%
technical support
4%
advisor
4%
care
4%
customer service officer
4%
information officer
4%
social care
4%
amazon
4%
help desk
4%
lloyds
4%
perm
4%
retail
4%
temp
4%
customer experience
4%
front house
4%
security
4%
teamwork
4%
processing
4%
local authority
4%
submissions officer
4%
service support administrator
4%
service coordinator
4%
customer services
4%
customer service executive
4%
client service
4%
administrative support
4%
reception
4%
data entry
4%
support officer
4%
repairs and maintenance
4%
landlord
4%
customer service consultant
4%
complaints advisor
4%
client engagement specialist
4%
administration
4%
communications
4%
customer care
4%
rail
4%
social media
4%
admin
4%
admin jobs
4%
fixed term
4%
computer literate
4%
english language skills
4%
highly detailed
4%
motivation
4%
manager
4%
senior planner
4%
senior scheduler
4%
team leader
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.