Customer Service Officer Skills you Need for your CV and Career in Customer Service

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Customer Service Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 60% of Customer Service Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
customer services executive
17%
customer service representative
17%
call centre
17%
client team enquiries assistant
14%
enquiries advisor
14%
enquiries assistant
14%
enquiries executive
14%
front of house assistant
14%
telephone manner
10%
customer support
10%
helpdesk
10%
communication skills
7%
verification
7%
resident liaison officer
7%
project assistant
7%
administration
7%
customer service assistant
7%
client services administrator
7%
client relationship manager
7%
waste management
7%
temp
7%
perm
7%
lloyds
7%
help desk
7%
amazon
7%
waste
7%
waste disposal
7%
retail
7%
staff development
7%
recycling
7%
self motivated
7%
housing
7%
negotiation skills
7%
customer care
4%
manager
4%
care
4%
senior planner
4%
senior scheduler
4%
team leader
4%
motivation
4%
highly detailed
4%
adult social care
4%
advice
4%
advisor
4%
security
4%
contact centre
4%
customer service officer
4%
information officer
4%
social care
4%
technical support
4%
customer experience
4%
front house
4%
teamwork
4%
landlord
4%
customer services
4%
customer service executive
4%
client service
4%
administrative support
4%
processing
4%
data entry
4%
support officer
4%
repairs and maintenance
4%
service coordinator
4%
customer service consultant
4%
complaints advisor
4%
client engagement specialist
4%
answering telephones
4%
communication
4%
attention to detail
4%
client liaison
4%
english language skills
4%
service support administrator
4%
submissions officer
4%
local authority
4%
reception
4%
communications
4%
rail
4%
social media
4%
admin
4%
local government
4%
surrey
4%
admin jobs
4%
fixed term
4%
public sector
4%
public sector jobs
4%
computer literate
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.