Customer Service Officer Skills you Need for your CV and Career in Customer Service
Customer Service Officer Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 71% of Customer Service Officer job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
71%
customer service officer
17%
call centre
17%
helpdesk
13%
verification
13%
customer services
13%
administration
13%
customer care
13%
communication skills
13%
customer service representative
9%
customer services executive
9%
life science
9%
sales
9%
admin
9%
good communication
5%
liaising
5%
it literate
5%
meeting deadlines
5%
enquiries advisor
5%
working to deadlines
5%
mortgage lender
5%
enquiries assistant
5%
calls
5%
local authorities
5%
telephone based
5%
enquiries executive
5%
engineering
5%
meet deadlines
5%
banking
5%
front of house assistant
5%
written communication
5%
microsoft office
5%
civica
5%
client service
5%
report writing
5%
finance
5%
customer support
5%
hospitality
5%
customer aid
5%
leicester
5%
customer assistant
5%
retail
5%
customer service administrator
5%
administrator
5%
customer service consultant
5%
complaints
5%
customer service executive
5%
data protection act
5%
complaints coordinator
5%
care industry
5%
team building
5%
complaints officer
5%
attention to detail
5%
customer service advisor
5%
experience in similar role
5%
fca regulated
5%
client team enquiries assistant
5%
Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.