Customer Service Officer Skills you Need for your CV and Career in Customer Service

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Customer Service Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 89% of Customer Service Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
89%
microsoft office
34%
contact centre
34%
orders
23%
admin
23%
telephone
12%
amazon
12%
nec
12%
communication
12%
built environment
12%
flexibility
12%
complaints officer
12%
complaint handler
12%
communication skills
12%
customer resolution
12%
customer care
12%
receptionist duties
12%
general administration
12%
administrative
12%
temp
12%
retail
12%
perm
12%
lloyds
12%
help desk
12%
call centre
12%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.