Customer Service Manager Skills you Need for your CV and Career in Sales

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Customer Service Manager Skills List in Sales

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 82% of Customer Service Manager job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
82%
business development
44%
customer service
44%
marketing
44%
events
38%
occupancy
25%
electrical products
19%
caring
19%
customer experience
19%
teamwork
19%
wholesale
19%
supportive
19%
revenue
19%
monitor
19%
account management
13%
management
13%
bdm
13%
computer literate
7%
business development manager
7%
key account manager
7%
lead development executive
7%
new business manager
7%
staff management
7%
luxury goods
7%
regional sales manager
7%
sales manager
7%
senior account manager
7%
english language skills
7%
customer care
7%
distribution
7%
sales order
7%
sales growth
7%
enquiries
7%
bid response
7%
bid writing
7%
contract negotiation
7%
retention
7%
leadership
7%
retention strategies
7%
tender management
7%
communication skills
7%
senior
7%
aftersales
7%
automotive
7%
car
7%
cars
7%
clients
7%
commercial
7%
compliance
7%
dealership
7%
manager
7%
manufacturing
7%
operational
7%
operations
7%
post care
7%
selling
7%
business development lead
7%
supervisor
7%
technician
7%
workshop
7%
communication
7%
ms dynamics
7%
order processing
7%
product expert
7%
relationship management
7%
upselling
7%
zendesk
7%
b2b
7%
sales executive
7%
business development executive
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.