Customer Service Manager Skills you Need for your CV and Career in Sales

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Customer Service Manager Skills List in Sales

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 70% of Customer Service Manager job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
70%
business development
44%
customer service
44%
marketing
37%
events
34%
monitor
27%
revenue
27%
supportive
27%
selling
17%
car
14%
account manager
14%
management
14%
automotive
14%
account management
10%
bdm
10%
operations
10%
construction
10%
occupancy
10%
trade
10%
electrical products
10%
commercial
7%
customer experience
7%
aftersales
7%
cars
7%
clients
7%
compliance
7%
dealership
7%
manager
7%
manufacturing
7%
operational
7%
teamwork
7%
senior
7%
supervisor
7%
technician
7%
workshop
7%
post care
7%
caring
7%
sales manager
7%
communication skills
7%
relationship management
7%
wholesale
4%
senior account manager
4%
bid response
4%
bid writing
4%
contract negotiation
4%
retention
4%
retention strategies
4%
tender management
4%
admin
4%
sales order processing
4%
b2b
4%
enquiries
4%
sales administration
4%
sales executive
4%
business development executive
4%
business development lead
4%
business development manager
4%
key account manager
4%
lead development executive
4%
new business manager
4%
regional sales manager
4%
commission
4%
building manager
4%
field sales
4%
area sales
4%
new account
4%
management accounts
4%
key account
4%
customer services
4%
customer satisfaction
4%
automotive industry
4%
account executives
4%
leasing manager
4%
sales growth
4%
retail
4%
client liaison
4%
communication
4%
ms dynamics
4%
order processing
4%
product expert
4%
upselling
4%
zendesk
4%
distribution
4%
leadership
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.