Customer Service Manager Skills you Need in the Leisure & Tourism Industry

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Customer Service Manager Skills List in the Leisure & Tourism Industry

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 17% of Customer Service Manager job descriptions contained customer service as a skill.

Skills

Popularity

customer service
17%
travel sales
14%
supervisory experience
13%
management
6%
hospitality
5%
leisure industry
5%
business travel
3%
travel management
3%
gds systems
3%
team leader
3%
team management
3%
reporting
2%
distribution
2%
gds
2%
service sales
2%
pms
2%
synxis
2%
travel
2%
travel agency
2%
appointments
2%
retail
2%
travel jobs
2%
wage
1%
therapists
1%
travel arrangements
1%
account manager
1%
customer relations manager
1%
fitness
1%
customer service manager
1%
flexibility
1%
commercial manager
1%
kpis
1%
manager
1%
contracts manager
1%
performance coach
1%
cruise
1%
negotiation
1%
performance management
1%
open communication
1%
presentations
1%
hybrid working
1%
product manager
1%
ticket sales
1%
benefit
1%
ticketing
1%
ticketing systems
1%
positive team player
1%
tour operator
1%
sales
1%
coaching
1%
gross profit
1%
cruise lines
1%
profit margins
1%

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