Customer Service Manager Skills you Need for your CV and Career in Customer Service
Customer Service Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 59% of Customer Service Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
59%
customer service manager
42%
team performance
17%
development
9%
manager
9%
sales
9%
sales admin
9%
team leader
9%
complaints
9%
communication
9%
customer experience
9%
customer services
9%
delivering exceptional customer service
9%
health and safety
9%
high standards
9%
kpi's
9%
management experience
9%
management skills
9%
managing
9%
people skills
9%
training
9%
team manager
9%
compliance
9%
customer satisfaction
9%
guidance
9%
management
9%
resolving
9%
resolving issues
9%
senior management
9%
sla
9%
headcount
9%
reporting
9%
strategy
9%
zendesk
9%
admin
9%
administration
9%
administrator
9%
customer support
9%
b2b
9%
Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.