Customer Service Manager Skills you Need for your CV and Career in Customer Service
Customer Service Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 63% of Customer Service Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
63%
customer service manager
41%
front house
16%
receptions
13%
management
13%
retail
10%
call centre
10%
receptionist duties
7%
crm
7%
management skills
7%
dental
7%
healthcare
7%
contact centre
7%
emails
7%
fashion
4%
customer service officer
4%
service level agreements
4%
office manager
4%
customer services
4%
complaints
4%
team manager
4%
domestic
4%
cs
4%
helpdesk manager
4%
oxford
4%
customer communication
4%
customer services executive
4%
oxfordshire
4%
beauty
4%
inquiries
4%
data entry
4%
residential
4%
enquiries assistant
4%
leadership
4%
customer facing
4%
coaching
4%
front of house assistant
4%
policies
4%
manufacturer
4%
processing
4%
presentation skills
4%
sap
4%
excellent telephone manner
4%
client team enquiries assistant
4%
training
4%
account management
4%
experience in customer service
4%
aylesbury
4%
account managing
4%
erp
4%
banking
4%
administration
4%
logistics
4%
client manager
4%
client
4%
construction
4%
client services
4%
contact centre manager
4%
customer service assistant
4%
cosmetics
4%
customer service management
4%
kpis
4%
Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.