Customer Service Manager Skills you Need for your CV and Career in Customer Service

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Customer Service Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 63% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
customer service manager
41%
front house
16%
receptions
13%
management
13%
retail
10%
call centre
10%
receptionist duties
7%
crm
7%
management skills
7%
dental
7%
healthcare
7%
contact centre
7%
emails
7%
fashion
4%
customer service officer
4%
service level agreements
4%
office manager
4%
customer services
4%
complaints
4%
team manager
4%
domestic
4%
cs
4%
helpdesk manager
4%
oxford
4%
customer communication
4%
customer services executive
4%
oxfordshire
4%
beauty
4%
inquiries
4%
data entry
4%
residential
4%
enquiries assistant
4%
leadership
4%
customer facing
4%
coaching
4%
front of house assistant
4%
policies
4%
manufacturer
4%
processing
4%
presentation skills
4%
sap
4%
excellent telephone manner
4%
client team enquiries assistant
4%
training
4%
account management
4%
experience in customer service
4%
aylesbury
4%
account managing
4%
erp
4%
banking
4%
administration
4%
logistics
4%
client manager
4%
client
4%
construction
4%
client services
4%
contact centre manager
4%
customer service assistant
4%
cosmetics
4%
customer service management
4%
kpis
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.