FrançaisCustomer Service Manager Skills for your CV in the Customer Service Industry
Customer Service Manager Skills List in the Customer Service Industry
Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 45% of Customer Service Manager job descriptions contained customer service as a required skill.
Skills
Popularity
customer service
45%
customer service manager
39%
customer service management
12%
management
12%
sales
9%
customer care
6%
order processing
6%
customer service team leader
6%
office manager
6%
team leader
6%
internal sales manager
6%
team management
6%
telesales manager
6%
customer experience
6%
microsoft office
6%
customer satisfaction
6%
customer services
6%
administration
6%
team leadership
3%
written communication
3%
administration duties
3%
leadership
3%
administrative duties
3%
administrator
3%
management experience
3%
beauty
3%
international
3%
kpis
3%
ecommerce manager
3%
office support
3%
pivot tables
3%
ecommerce
3%
vlookups
3%
logistics
3%
kpi implementation
3%
customer retention
3%
building relationships
3%
perfume
3%
recruitment
3%
communication skills
3%
slas
3%
call management
3%
estimates
3%
transport
3%
team performance
3%
computer literate
3%
graphics
3%
website
3%
customer support
3%
call centre
3%
print
3%
customer complaints
3%
signage
3%
identify trends
3%
sales administrator
3%
business administration
3%
sales conversion
3%
calls
3%
crm
3%
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