Customer Service Manager Skills you Need for your CV and Career in Banking

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Customer Service Manager Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 29% of Customer Service Manager job descriptions contained banking as a required skill.

Keywords / Skills

Popularity

banking
29%
business development
29%
commercial lending
20%
finance
20%
commercial banking
20%
commercial finance
20%
financial services
15%
commercial real estate
15%
credit analysis
15%
customer
10%
seo
10%
d2c
10%
wealth
10%
data
10%
engagement
10%
growth
10%
investments
10%
kyc
10%
acquisition
10%
marketing
10%
analytics
10%
paid media
10%
customer service
10%
b2b
10%
property
10%
platform
10%
branch manager
10%
sales
10%
b2c
10%
relationship management
10%
bank
10%
ppc
10%
commercial
10%
private
10%
corporate
10%
proposition
10%
graduate level
5%
personal banker
5%
private banking
5%
teller
5%
analysis
5%
account opening
5%
forex
5%
product analysis
5%
aml
5%
key client relationships
5%
product development
5%
manage client relationships
5%
product manager
5%
branch banking
5%
data analytics
5%
stakeholder management
5%
cross selling
5%
mortgages
5%
loan documents
5%
client service
5%
pricing
5%
contact centre
5%
new clients
5%
product management
5%
retail banking
5%
portfolio management
5%
mortgage lending
5%
clearing transactions
5%
marketing assistant
5%
digital marketing
5%
savings
5%
onboarding specialist
5%
ecrm
5%
banking products
5%
marketing strategy
5%
cash handling
5%
administrative
5%
real estate transactions
5%
operations
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.