FrançaisCustomer Service Manager Skills you Need for your CV and Career in Banking
Customer Service Manager Skills List in Banking
Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 29% of Customer Service Manager job descriptions contained banking as a required skill.
Keywords / Skills
Popularity
banking
29%
retail banking
25%
branch banking
22%
sales
19%
account opening
19%
cross selling
19%
new clients
19%
real estate finance
13%
property finance
10%
finance
10%
commercial banking
10%
management
10%
credit risk
10%
loan administration
10%
reporting
7%
product management
7%
aml
7%
communication skills
7%
relationship management
7%
portfolio management
7%
control
7%
flod testing
7%
private banking
7%
reconciliation
7%
product development
7%
proposition development
4%
zendesk
4%
programme manager
4%
anti money laundering
4%
loans administration manager
4%
implementation manager
4%
building relationships
4%
compliance
4%
team leadership
4%
business banking
4%
credit control
4%
due diligence
4%
current accounts
4%
credit analysis
4%
invoice finance
4%
manager
4%
existing clients
4%
high net worth individuals
4%
kyc
4%
product
4%
lending
4%
credit card
4%
bank
4%
new account opening
4%
problem solving
4%
fintech
4%
branch
4%
banking operations
4%
marketing
4%
branch management
4%
customer services
4%
kyc analyst
4%
retention
4%
branch manager
4%
store
4%
operations
4%
call centre
4%
branch operation
4%
customer queries
4%
financial sales
4%
customer service
4%
kpi reports
4%
mortgage lending
4%
financial services
4%
project work
4%
insurance
4%
tcf
4%
consumer duty
4%
team performance
4%
Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.