Customer Service Manager Skills you Need in the Banking Industry

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Customer Service Manager Skills List in the Banking Industry

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 10% of Customer Service Manager job descriptions contained banking as a skill.

Skills

Popularity

banking
10%
lending
7%
annual reviews
5%
real estate
5%
commercial real estate
5%
credit risk
5%
retail banking
5%
risk analytics
5%
aml
5%
relationship management
4%
commercial banking
4%
portfolio management
4%
finance
4%
property finance
3%
real estate finance
3%
customer service
3%
cemap
3%
business development
2%
mortgages
2%
new business
2%
compliance
2%
relationship manager
2%
sales
2%
telephony business development
1%
marketing analytics
1%
communication skills
1%
python
1%
corporate finance
1%
sql
1%
cdd
1%
stakeholder engagement
1%
kyc
1%
compliance training
1%
financial services
1%
loans
1%
account opening
1%
gap analysis
1%
econometric modeling
1%

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