Customer Service Manager Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Manager Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 63% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
administrator
38%
customer service administrator
38%
customer service advisor
32%
csa
32%
administrative
32%
reporting
13%
orders
13%
communication skills
13%
telephone manner
7%
office coordination
7%
data entry
7%
distribution
7%
order processing
7%
sales admin
7%
sales order
7%
client liaison
7%
customer satisfaction
7%
quotations
7%
customer services
7%
admin
7%
general admin
7%
marketing
7%
assistant
7%
sales team
7%
clerk
7%
high standards
7%
customer
7%
management skills
7%
representative
7%
receptionist duties
7%
account management
7%
switchboard
7%
administration
7%
general administration
7%
contract
7%
excel
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.