Customer Service Manager Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Manager Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 58% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
58%
admin
24%
account manager
16%
administrative
12%
quotes
12%
account representative
12%
business development manager
12%
business representative
12%
client representative
12%
client services manager
12%
customer representative
12%
customer success manager
12%
relationship manager
12%
administration
12%
dealership
8%
cars
8%
car
8%
import
8%
clients
8%
commercial
8%
business support
8%
merchandising
8%
high standards
8%
pa
8%
bdm
8%
automotive
8%
aftersales
8%
administrative support
8%
advisor
8%
communication skills
8%
account management
8%
manufacturing
8%
management skills
8%
receptionist duties
8%
switchboard
8%
reception
8%
organisational skills
8%
telephone manner
8%
administrator
8%
workshop
8%
supervisor
8%
senior
8%
selling
8%
sales
8%
sales administration
8%
post care
8%
manager
8%
technician
8%
engagement
4%
leadership
4%
management
4%
promotions
4%
reliable
4%
social media
4%
appointments
4%
invoicing
4%
sales order processing
4%
excellent customer service skills
4%
data
4%
sap
4%
manufacturing environment
4%
construction industry
4%
sop
4%
sales order processor
4%
sales admin
4%
onboarding
4%
admin manager
4%
customer service administrator
4%
coordinator
4%
admin assistant
4%
calls
4%
shopper
4%
buying
4%
buyer
4%
office administration
4%
client liaison
4%
accommodation
4%
positive personality
4%
multi tasking
4%
ms office
4%
accurate record keeping
4%
retail
4%
relationship management
4%
helpdesk
4%
bookings
4%
project coordinator
4%
operations coordinator
4%
operations administrator
4%
senior support administrator
4%
office manager
4%
executive assistant
4%
customer service manager
4%
business administrator
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.