Customer Service Executive Skills you Need for your CV and Career in Customer Service

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Customer Service Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Executive role. We ranked the top skills based on the percentage of Customer Service Executive job descriptions they appeared on. For example, 91% of Customer Service Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
91%
administration
38%
sales
29%
animals
25%
claims
25%
insurance
25%
communication skills
16%
customer care
13%
telephone manner
10%
calls
10%
orders
10%
admin
10%
office assistant
7%
organisation
7%
typing
7%
customer complaints
7%
enquiries
7%
call centre
7%
customer satisfaction
7%
building relationships
7%
customer service executive
7%
admin assistant
7%
attention to detail
7%
microsoft
7%
administrative
4%
communicate clearly
4%
sme
4%
tracking
4%
general administration
4%
customer services
4%
case management
4%
reliable
4%
bradford
4%
critical thinking
4%
contact centre
4%
customer queries
4%
pensions
4%
free parking
4%
customer success
4%
sales leads
4%
leeds
4%
account management
4%
service delivery
4%
telesales
4%
permanent role
4%
queries
4%
customer support
4%
progression
4%
order processing
4%
finance
4%
construction
4%
public transport links
4%
complaints
4%
technology
4%
west yorkshire
4%
customer executive
4%
a level or equivalent
4%
quotes
4%
sales team
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Executive skills and keywords or scan your CV to get a personalised score.