Customer Service Executive Skills you Need for your CV and Career in Customer Service

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Customer Service Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Executive role. We ranked the top skills based on the percentage of Customer Service Executive job descriptions they appeared on. For example, 81% of Customer Service Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
81%
administration
14%
customer service executive
12%
sales
12%
admin
12%
communication skills
9%
administrative
9%
sales support
9%
contact centre
9%
orders
6%
order taking
6%
order processing
6%
financial services
6%
insurance
6%
customer services
6%
b2b
6%
export administration
3%
call handling
3%
scheduling
3%
client accounts
3%
account management
3%
data management
3%
travel bookings
3%
gds
3%
telesales
3%
relationship management
3%
communication
3%
sales process
3%
placing orders
3%
pc
3%
salesforce administrator
3%
administrator
3%
clients
3%
customer
3%
customers
3%
customer service advisor
3%
technical customer service
3%
technical sales
3%
claims handling
3%
pc skills
3%
sales administrator
3%
team spirit
3%
export administrator
3%
import administrator
3%
logistics administrator
3%
process driven
3%
sales admin
3%
call centre
3%
call logging
3%
calls
3%
telephony
3%
account manager
3%
receptionist duties
3%
customer care
3%
recruiting
3%
graduate
3%
inbound
3%
complaints
3%
outbound calls
3%
purchase orders
3%
queries
3%
quotations
3%
new leads
3%
sales orders
3%
business support
3%
client service
3%
customer service administrator
3%
customer service consultant
3%
customer service representative
3%
customer services administrator
3%
customer support
3%
computer literate
3%
aviation
3%
software systems
3%
technology
3%
brokerage
3%
customer queries
3%
call management
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Executive skills and keywords or scan your CV to get a personalised score.