Customer Service Executive Skills you Need for your CV and Career in Customer Service

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Customer Service Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Executive role. We ranked the top skills based on the percentage of Customer Service Executive job descriptions they appeared on. For example, 80% of Customer Service Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
80%
administration
18%
sales
15%
admin
12%
sales support
9%
contact centre
9%
insurance
9%
communication skills
6%
orders
6%
order taking
6%
financial services
6%
administrative
6%
b2b
6%
administrator
6%
account management
6%
order processing
6%
customer services
6%
customer support
6%
sales process
3%
pc
3%
aviation
3%
software systems
3%
computer literate
3%
customer services administrator
3%
technology
3%
customer service representative
3%
brokerage
3%
customer queries
3%
customer service consultant
3%
customer service administrator
3%
client service
3%
travel bookings
3%
technical sales
3%
technical customer service
3%
scheduling
3%
export administration
3%
call handling
3%
customers
3%
customer
3%
clients
3%
call management
3%
gds
3%
telesales
3%
relationship management
3%
communication
3%
inbound
3%
placing orders
3%
client accounts
3%
new leads
3%
call logging
3%
customer advisor
3%
email management
3%
outbound call
3%
enquiries
3%
pet insurance
3%
member retention
3%
process driven
3%
customer service advisor
3%
english
3%
french
3%
italian
3%
languages
3%
hybrid
3%
sunbury
3%
call centre
3%
business support
3%
calls
3%
telephony
3%
account manager
3%
receptionist duties
3%
customer care
3%
customer service executive
3%
recruiting
3%
graduate
3%
complaints
3%
outbound calls
3%
purchase orders
3%
queries
3%
quotations
3%
sales admin
3%
sales orders
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Executive skills and keywords or scan your CV to get a personalised score.