Customer Service Associate Skills you Need for your CV and Career in Customer Service

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Customer Service Associate Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Associate role. We ranked the top skills based on the percentage of Customer Service Associate job descriptions they appeared on. For example, 75% of Customer Service Associate job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
75%
organisational skills
33%
product training
25%
communication skills
20%
administrative
18%
german
10%
customer support
8%
career development
8%
computer literate
8%
french
8%
finance
8%
customer service assistant
5%
executive
5%
office assistant
5%
pa
5%
pa to associate
5%
business administrator
5%
personal assistant
5%
customer care
5%
customer interaction
5%
administration
5%
administrative duties
5%
microsoft office
5%
call centre
5%
admin assistant
5%
bright
5%
fast paced environment
5%
dutch
5%
financial services
5%
administrator
5%
customer service contact centre
5%
payments
3%
scheme
3%
ebay sales
3%
service quality
3%
training
3%
online marketplace
3%
interpersonal skills
3%
arrears
3%
collections
3%
negotiation
3%
e-commerce
3%
amazon
3%
customer services
3%
complaint management
3%
customer complaints
3%
claims handling
3%
order processing
3%
accuracy
3%
administrative support
3%
order management
3%
office administration
3%
italian
3%
repairs admin
3%
customer service advisor
3%
attention to detail
3%
methodical
3%
microsoft excel
3%
planning
3%
telephone manner
3%
v look ups
3%
client services executive
3%
mandarin
3%
contact centre
3%
customer experience
3%
client care
3%
written communication
3%
business support
3%
csa
3%
bonus
3%
customer service officer
3%
housing
3%
rents
3%
repairs
3%
repairs planner
3%
scheduler
3%
social housing
3%
b2b
3%
export
3%
crm
3%
graduate level
3%
tech
3%
temporary staffing
3%
benefits
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Associate skills and keywords or scan your CV to get a personalised score.