Customer Service Associate Skills you Need for your CV and Career in Customer Service

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Customer Service Associate Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Associate role. We ranked the top skills based on the percentage of Customer Service Associate job descriptions they appeared on. For example, 95% of Customer Service Associate job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
95%
communication skills
28%
call centre
28%
customer queries
28%
student accommodation
28%
contact centre
12%
customer facing
12%
property
12%
full time
12%
customer service advisor
12%
german
12%
permanent
12%
west yorkshire
12%
french
12%
active team player
6%
bradford
6%
administration
6%
equestrian
6%
career
6%
insurance
6%
customer support
6%
leasing
6%
email management
6%
teamwork
6%
sales
6%
fashion
6%
positive team player
6%
wakefield
6%
inbound
6%
account management
6%
keyboard skills
6%
live chat
6%
account manager
6%
merchandising
6%
customer care
6%
office based
6%
administrative
6%
retail
6%
sap
6%
social media
6%
animal
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Associate skills and keywords or scan your CV to get a personalised score.