Customer Service Associate Skills you Need for your CV and Career in Customer Service

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Customer Service Associate Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Associate role. We ranked the top skills based on the percentage of Customer Service Associate job descriptions they appeared on. For example, 87% of Customer Service Associate job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
87%
organisational skills
47%
product training
47%
administrative
40%
administrative support
20%
call centre
14%
french
14%
communication skills
14%
retail
7%
administrator
7%
financial services
7%
banking
7%
dutch
7%
problem solving
7%
multi tasking
7%
creativity
7%
adobe creative suite
7%
customer services
7%
computer literate
7%
career development
7%
telephone manner
7%
enquiries
7%
contact centre
7%
complaints
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Associate skills and keywords or scan your CV to get a personalised score.