Customer Service Assistant Skills you Need for your CV and Career in Customer Service

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Customer Service Assistant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Assistant role. We ranked the top skills based on the percentage of Customer Service Assistant job descriptions they appeared on. For example, 91% of Customer Service Assistant job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
91%
communication
29%
admin
29%
telephone manner
20%
railway safety
15%
calls
15%
advisor
15%
rental
10%
property management
10%
property
10%
lettings
10%
customer service adviser
10%
numeracy
10%
it literate
10%
administrative
10%
processing
10%
inbound calls
10%
face to face customer service
10%
events
10%
communication skills
10%
library
10%
crowd control
10%
sales team
5%
oral communication
5%
money laundering
5%
microsoft office
5%
insurance
5%
general administrative
5%
fraud
5%
crm
5%
creative
5%
confrontation
5%
complaints
5%
chat
5%
assistants
5%
customer issues
5%
customer service / processing
5%
organisational skills
5%
phone manner
5%
attention to detail
5%
organisation
5%
teamwork
5%
time management
5%
customer support
5%
ms office
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Assistant skills and keywords or scan your CV to get a personalised score.