Customer Service Assistant Skills you Need for your CV and Career in Customer Service

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Customer Service Assistant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Assistant role. We ranked the top skills based on the percentage of Customer Service Assistant job descriptions they appeared on. For example, 100% of Customer Service Assistant job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
100%
telephone manner
15%
retail
15%
lettings
15%
property
15%
property management
15%
rental
15%
administrative
15%
admin
15%
events
15%
communication
15%
communicator
8%
library
8%
crm
8%
creative
8%
microsoft word
8%
cinema
8%
bonus
8%
communication skills
8%
customer care
8%
customer satisfaction
8%
insurance
8%
comfortable
8%
enquiries
8%
flexibility
8%
organisational skills
8%
reading
8%
assistant
8%
processing
8%
crowd control
8%
railway safety
8%
sales team
8%
customer service adviser
8%
face to face customer service
8%
inbound calls
8%
it literate
8%
numeracy
8%
assistants
8%
chat
8%
complaints
8%
confrontation
8%
fraud
8%
general administrative
8%
microsoft office
8%
money laundering
8%
oral communication
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Assistant skills and keywords or scan your CV to get a personalised score.