Customer Service Agent Skills you Need for your CV and Career in Transport & Logistics

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Customer Service Agent Skills List in Transport & Logistics

Below we have compiled a list of the most popular skills for a Customer Service Agent role. We ranked the top skills based on the percentage of Customer Service Agent job descriptions they appeared on. For example, 50% of Customer Service Agent job descriptions contained export as a required skill.

Keywords / Skills

Popularity

export
50%
freight
46%
freight forwarding
38%
import
38%
import export
30%
warehouse
30%
inventory worker
25%
ocean freight
25%
export administration
25%
import logistics
25%
processing assistant
25%
process operative
25%
packing orders
25%
packing operative
25%
logistics operative
25%
logistics assistant
25%
labourer
25%
communication skills
21%
air freight
21%
customer service
9%
sea freight
9%
nes
9%
fcl
9%
bills of lading
9%
lcl
9%
microsoft office
9%
admin
9%
cargo
9%
airline
9%
transportation
5%
ms office
5%
international logistics
5%
english
5%
data
5%
compliance
5%
brokerage
5%
events
5%
professional
5%
presentable
5%
customer facing
5%
air
5%
shipping
5%
basic it skills
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Agent skills and keywords or scan your CV to get a personalised score.