Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Advisor role. We ranked the top skills based on the percentage of Customer Service Advisor job descriptions they appeared on. For example, 62% of Customer Service Advisor job descriptions contained customer service advisor as a required skill.

Keywords / Skills

Popularity

customer service advisor
62%
customer service
62%
call centre
41%
contact centre
27%
customer service representative
9%
telephony
9%
inbound
9%
admin
9%
advisor
7%
customer service officer
7%
inbound customer service
7%
calls
7%
call centre advisor
7%
customer services
7%
call centre agent
7%
financial services
5%
manchester
5%
coordination
5%
queries
5%
communication skills
5%
administration
5%
data entry
5%
account management
5%
customer service agent
5%
telesales
5%
bank
5%
retail
5%
banking
5%
sales
5%
ftc
3%
phone
3%
team leader
3%
team player
3%
debt management
3%
claims handler
3%
council tax
3%
insolvency
3%
problem solving
3%
housing benefit
3%
sap experience
3%
attention to detail
3%
enquiries
3%
strong customer service skills
3%
call center
3%
excel
3%
customer experience
3%
ms word
3%
customer-focused
3%
client services
3%
calling
3%
outbound
3%
customerservice
3%
customer accounts
3%
administrator
3%
merchanting
3%
sales advisor
3%
advisors
3%
contact centre agent
3%
case manager
3%
communication
3%
finance
3%
customer support
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Advisor skills and keywords or scan your CV to get a personalised score.