Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Advisor role. We ranked the top skills based on the percentage of Customer Service Advisor job descriptions they appeared on. For example, 84% of Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
84%
communication skills
50%
complaints
17%
ms office
17%
call centre
17%
customer service team leader
17%
customer service advisor
17%
customer returns
17%
customer complaints
17%
contact centre team leader
17%
contact centre
17%
complaints handler
17%
administrator
17%
administrative
17%
call handling
17%
service level agreements
17%
payroll
17%
onboarding
17%
contractors
17%
advisory
17%
logistics
17%
customer care
17%
communications
17%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Advisor skills and keywords or scan your CV to get a personalised score.