Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Advisor role. We ranked the top skills based on the percentage of Customer Service Advisor job descriptions they appeared on. For example, 73% of Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
73%
customer service advisor
37%
communication skills
28%
contact centre
28%
administrator
19%
complaints handler
19%
contact centre team leader
19%
call centre
19%
customer service team leader
19%
customer complaints
19%
retail
10%
customer contact
10%
outbound calls
10%
customer advisor
10%
emergency services
10%
housing
10%
local authorities
10%
ooh
10%
telephony
10%
hospitality
10%
customer returns
10%
administrative
10%
ms office
10%
complaints
10%
call handling
10%
service level agreements
10%
payroll
10%
onboarding
10%
contractors
10%
advisory
10%
logistics
10%
customer care
10%
communications
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Advisor skills and keywords or scan your CV to get a personalised score.