Customer Service Administrator Skills you Need for your CV and Career in Customer Service

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Customer Service Administrator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Administrator role. We ranked the top skills based on the percentage of Customer Service Administrator job descriptions they appeared on. For example, 79% of Customer Service Administrator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
79%
administrative
24%
sales
16%
admin
14%
communication skills
11%
administration
11%
customer service administrator
11%
data entry
11%
telephone manner
8%
call centre
8%
administrator
8%
customer services
8%
advisor
8%
enquiries
6%
customer queries
6%
existing clients
6%
contact centre
6%
microsoft office
6%
customer service advisor
6%
customer service assistant
6%
sales administrator
6%
order processing
6%
computer literate
3%
monitor
3%
queries
3%
sap
3%
client requirements
3%
orders
3%
bank
3%
financial services
3%
case work
3%
database admin
3%
document management
3%
legal documents
3%
administration assistant
3%
operations
3%
process
3%
repairs
3%
spares
3%
general admin
3%
outlook
3%
account manager
3%
business development
3%
cold call
3%
field sales
3%
retail
3%
sales order processor
3%
telesales
3%
bookings coordinator
3%
customer care
3%
database administration
3%
phone etiquette
3%
phone lines
3%
phone manner
3%
phone skills
3%
sales admin
3%
scheduler
3%
accounts assistant
3%
communications
3%
administration support
3%
coordinator
3%
crm databases
3%
hubspot
3%
outbound calls
3%
part time hours
3%
sales administration
3%
salisbury
3%
sales support
3%
previous customer service experience
3%
co ordinator
3%
general administration
3%
call handler
3%
customer adviser
3%
inbound calls
3%
nhs
3%
receptionist
3%
complaints
3%
customer information
3%
customer service consultant
3%
customer service executive
3%
customer service representative
3%
customer services executive
3%
customer support
3%
service availability
3%
tracking
3%
waste
3%
administrative duties
3%
administrative support
3%
customer service representatives
3%
distribution
3%
supportive
3%
tax
3%
tax returns
3%
crm
3%
deliveries
3%
highly detailed
3%
manufacturer
3%
problem solving
3%
returns
3%
shipping
3%
time management
3%
warehouse
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Administrator skills and keywords or scan your CV to get a personalised score.