Customer Advisor Skills you Need for your CV and Career in Customer Service

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Customer Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Advisor role. We ranked the top skills based on the percentage of Customer Advisor job descriptions they appeared on. For example, 85% of Customer Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
85%
call centre
27%
telephone manner
24%
computer literate
22%
contact centre
19%
shiftwork
19%
warranty
14%
customer services
11%
calls
8%
technical
8%
sales admin
8%
customer care
8%
outbound calls
8%
advisor
8%
administrative
8%
admin
8%
inbound calls
6%
service engineers
6%
compressed air
6%
outlook
6%
customer experience
6%
communication skills
6%
customer service advisor
6%
excel
6%
word
6%
engineer
6%
mechanical
6%
engineering
6%
customers
6%
general admin
3%
insurance
3%
resolving issues
3%
answering phones
3%
answering telephones
3%
customer satisfaction
3%
payroll
3%
telephony
3%
manufacturer
3%
scheduling
3%
repairs
3%
office support
3%
customer complaints
3%
call handler
3%
administration
3%
microsoft office
3%
teamwork
3%
art
3%
design
3%
furniture
3%
soft furnishings
3%
upholstery
3%
organised
3%
administrative support
3%
customer queries
3%
organisational skills
3%
order processing
3%
orders
3%
universities
3%
financial services
3%
problem solving
3%
claims
3%
strong communication
3%
proactive monitoring
3%
people skills
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Advisor skills and keywords or scan your CV to get a personalised score.