Crm Skills you Need for your CV and Career in Customer Service

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Crm Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Crm role. We ranked the top skills based on the percentage of Crm job descriptions they appeared on. For example, 50% of Crm job descriptions contained manage client relationships as a required skill.

Keywords / Skills

Popularity

manage client relationships
50%
account manager
50%
customer service
50%
uk tax
25%
service level agreements
25%
pensions
25%
payroll services
25%
hmrc enquiries
25%
explaining
25%
empathy
25%
communication skills
25%
advisory
25%
phone manner
25%
written communication
25%
telephone manner
25%
problem solving
25%
customer satisfaction
25%
customer care
25%
crm databases
25%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Crm skills and keywords or scan your CV to get a personalised score.