Crm Skills you Need for your CV and Career in Customer Service

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Crm Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Crm role. We ranked the top skills based on the percentage of Crm job descriptions they appeared on. For example, 63% of Crm job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
communication skills
25%
crm
25%
global reach
25%
perm
13%
client relationship manager
13%
retail
13%
temp
13%
customer queries
13%
phone skills
13%
sales
13%
contract management
13%
consultative approach
13%
contractor liaison
13%
customer satisfaction
13%
data entry
13%
employment law
13%
guidance
13%
onboarding
13%
build strong relationships
13%
customer experience
13%
customer support
13%
management
13%
team management
13%
account manager
13%
advisory
13%
contractor management
13%
empathy
13%
explaining
13%
hmrc enquiries
13%
payroll services
13%
pensions
13%
service level agreements
13%
uk tax
13%
administrative support
13%
order processing
13%
analytical
13%
lloyds
13%
linkedin
13%
research
13%
search engine
13%
sourcing
13%
strategic partnerships
13%
vendor relationships
13%
amazon
13%
call centre
13%
help desk
13%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Crm skills and keywords or scan your CV to get a personalised score.