Crm Skills you Need for your CV and Career in Customer Service

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Crm Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Crm role. We ranked the top skills based on the percentage of Crm job descriptions they appeared on. For example, 62% of Crm job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
62%
communication skills
15%
hybrid
10%
sales order processing
10%
b2b
10%
customer care
10%
contact centre
10%
call centre
10%
sunbury
10%
italian
10%
french
10%
english
10%
sales
10%
account manager
10%
onboarding
10%
internal sales
5%
relationship management
5%
telesales
5%
sales administration
5%
inside sales
5%
client services
5%
account management
5%
project teams
5%
order processing
5%
accurate data entry
5%
key clients
5%
property management
5%
administrative
5%
telephone manner
5%
communicator
5%
consultative approach
5%
consultative sales
5%
contractors
5%
crm
5%
employment law
5%
english language skills
5%
soft sales
5%
manage client relationships
5%
resolution
5%
customer relationship manager
5%
customer service manager
5%
administrator
5%
customer service advisor
5%
languages
5%
financial services
5%
customer service agent
5%
trilingual
5%
sales admin
5%
french speaking
5%
italian speaking
5%
customer focused
5%
enquiries
5%
german
5%
technology
5%
written communication
5%
quotations
5%
management
5%
office administration
5%
computer literate
5%
customer relations
5%
recruiting
5%
advisor
5%
customer services
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Crm skills and keywords or scan your CV to get a personalised score.