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Contact Centre Agent Skills in Customer Service

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Top Contact Centre Agent skills in Customer Service

Below we've put together a list of the skills needed for Contact Centre Agent. We ranked the top skills based on the percentage of Contact Centre Agent job descriptions they appeared on. For example, 24% of Contact Centre Agent job descriptions contained Customer Service as a skill.

The most common skills found on Contact Centre Agent job descriptions in 2021.

Keywords Popularity
Customer Service
24%
Call Centre
15%

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