Complaints Officer Skills you Need for your CV and Career in Financial Services

Share

Complaints Officer Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 50% of Complaints Officer job descriptions contained compliance as a required skill.

Keywords / Skills

Popularity

compliance
50%
customer complaints
32%
compliance monitoring
32%
mortgage lending
23%
compliance procedures
19%
quality assurance
14%
customer service
14%
mcob
14%
finance manager
10%
ms office
10%
regulatory reporting
10%
treasury
10%
complaints
10%
mifid
10%
insurance
10%
administrative
10%
call management
10%
financial services
10%
regulatory requirements
10%
wealth management services
10%
acca
10%
dfm
5%
discretionary fund management
5%
investment
5%
fca regulations
5%
international compliance officer
5%
investment compliance
5%
pension schemes
5%
reporting
5%
sipp
5%
regulated industry
5%
client services
5%
wealth management
5%
investigation
5%
letter writing
5%
root cause analysis
5%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaints Officer skills and keywords or scan your CV to get a personalised score.