Complaints Officer Skills you Need for your CV and Career in Financial Services
Complaints Officer Skills List in Financial Services
Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 50% of Complaints Officer job descriptions contained compliance as a required skill.
Keywords / Skills
Popularity
compliance
50%
customer complaints
32%
compliance monitoring
32%
mortgage lending
23%
compliance procedures
19%
quality assurance
14%
customer service
14%
mcob
14%
finance manager
10%
ms office
10%
regulatory reporting
10%
treasury
10%
complaints
10%
mifid
10%
insurance
10%
administrative
10%
call management
10%
financial services
10%
regulatory requirements
10%
wealth management services
10%
acca
10%
dfm
5%
discretionary fund management
5%
investment
5%
fca regulations
5%
international compliance officer
5%
investment compliance
5%
pension schemes
5%
reporting
5%
sipp
5%
regulated industry
5%
client services
5%
wealth management
5%
investigation
5%
letter writing
5%
root cause analysis
5%
Improve your CV's success rate by using these Complaints Officer skills and keywords or scan your CV to get a personalised score.