Complaints Officer Skills you Need for your CV and Career in Financial Services

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Complaints Officer Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 36% of Complaints Officer job descriptions contained compliance as a required skill.

Keywords / Skills

Popularity

compliance
36%
financial services
24%
complaints
20%
negotiation skills
20%
credit risk
20%
credit processes
20%
independent financial advice
20%
financial planning
20%
wealth management
16%
mortgage lending
12%
mortgage broker
12%
collections
12%
risk management
12%
secured lending
8%
unsecured lending
8%
compliance reporting
8%
file review
8%
training
8%
customer service
8%
risk compliance
8%
arrears
4%
self-driven
4%
sla's
4%
customer
4%
savings
4%
servicing
4%
ifa
4%
regulatory standards
4%
due diligence
4%
commercial mortgages
4%
consumer lending
4%
investment compliance
4%
fca rules
4%
compliance training
4%
compliance monitoring
4%
market abuse
4%
agricultural
4%
trade surveillance
4%
audit committee
4%
administrative support
4%
senior management
4%
insurance
4%
control systems
4%
operations management
4%
reporting
4%
credit control
4%
compliance officer
4%
council tax
4%
fca
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Complaints Officer skills and keywords or scan your CV to get a personalised score.