Complaints Officer Skills you Need for your CV and Career in Financial Services

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Complaints Officer Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 58% of Complaints Officer job descriptions contained compliance as a required skill.

Keywords / Skills

Popularity

compliance
58%
financial services
29%
compliance monitoring
29%
finance
22%
communication
15%
risk management
15%
tcf
15%
commercial finance
15%
collections
15%
arrears
15%
risk
15%
customer service
15%
reporting
15%
legal
15%
regulations
15%
investments
8%
real estate loans
8%
administrative
8%
complaints
8%
customer complaints
8%
investigation
8%
methodical
8%
policies
8%
financial advice
8%
independent financial advice
8%
pensions
8%
wealth management
8%
client services
8%
financial background
8%
credit processes
8%
insurance
8%
sanction
8%
pep
8%
financial crime
8%
aml
8%
lending
8%
real estate
8%
fca
8%
credit
8%
asset management
8%
financial planning
8%
compliance procedures
8%
negotiation skills
8%
credit risk
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Complaints Officer skills and keywords or scan your CV to get a personalised score.