Complaints Officer Skills you Need in the Financial Services Industry

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Complaints Officer Skills List in the Financial Services Industry

Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 17% of Complaints Officer job descriptions contained compliance as a skill.

Skills

Popularity

compliance
17%
financial planning
4%
financial services
4%
administration
4%
technical support
4%
gdpr
2%
graduate level
2%
organization
2%
mortgage
2%
legal compliance
2%
professional development
2%
report writing
2%
compliance monitoring
2%
sra
2%
regulatory compliance
2%
time management
2%
business process
2%
mortgage lending
2%
clearing
2%
regulatory standards
2%
communication skills
2%
council tax
2%
client onboarding
2%
microsoft excel
2%
highly detailed
2%
finance
2%
kyc
2%
paraplanning
2%
cemap
2%
housing
2%
analysing data
2%
wealth management
2%
housing needs
2%
mcob
2%
consulting
2%
operations
2%
customer complaints
2%
mortgage underwriting
2%
file review
2%
customer relations
2%
qa
2%
monitoring
2%
client meetings
2%
customer service
2%

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