Complaints Officer Skills you Need for your CV and Career in Financial Services

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Complaints Officer Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 71% of Complaints Officer job descriptions contained compliance as a required skill.

Keywords / Skills

Popularity

compliance
71%
mortgage
30%
financial services
24%
lending
24%
wealth management
18%
compliance procedures
18%
complaints
12%
communication skills
12%
lender
12%
loan
12%
compliance monitoring
12%
employee relations
6%
hr
6%
assurance
6%
client requirements
6%
monitoring
6%
complaint
6%
management
6%
client meetings
6%
consultants
6%
financial markets
6%
file review
6%
investment management
6%
financial planning
6%
financial crime
6%
qualitative research
6%
administrative
6%
strategic business
6%
claims
6%
client services
6%
customer service
6%
finance
6%
existing clients
6%
acquisitions
6%
mortgage lending
6%
employee benefits
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaints Officer skills and keywords or scan your CV to get a personalised score.