Complaints Officer Skills you Need for your CV and Career in Financial Services

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Complaints Officer Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 67% of Complaints Officer job descriptions contained compliance as a required skill.

Keywords / Skills

Popularity

compliance
67%
financial services
50%
pensions
25%
wealth management
25%
arrears
25%
compliance monitoring
17%
advice
17%
tcf
17%
collections
17%
financial advice
17%
io
9%
spss
9%
hnw
9%
cpd
9%
research
9%
suitability
9%
employee benefits
9%
complaints
9%
commercial insurance
9%
wellbeing
9%
recoveries
9%
motor finance
9%
customer accounts
9%
real estate loans
9%
communication
9%
financial services products
9%
deadlines
9%
regulatory standards
9%
customer service
9%
call handler
9%
independent financial advice
9%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Complaints Officer skills and keywords or scan your CV to get a personalised score.